Ashley

Monday, May 13th, 2013

Reviewed by Ashley Duncan

I booked a table at Moyo Zoo Lake for Mother's Day on 12 May 2013. We were seated about 5 minutes walk from the buffet lunch that was served this day. The Manager on duty refused to refund the deposit paid on booking for this, but offered to seat us in the 'garden' close to the buffet. After 20 minutes waiting to be seated again, a table on the outskirts of the garden was finally set up. The waiter then took a further 20 minutes to get our drinks order and wrist bands indicating that we are guests for the buffet. After queuing for a further 20 minutes to get to the buffet table, we headed back to our table on to find that my mom's chair was removed from the table (all this on Mother's Day). The garden was pebbled, which meant that all patrons passing our table kicked up dust onto the food that we had to queue so long for. The waiter took a further 20 minutes to bring our bill after the meal was finished.

I would not recommend this restaurant to anyone who has a special occasion to celebrate.