Basic Bistro
Sunday, September 21st, 2014
Reviewed by Werner Mostert
My wife and I went to Basic Bistro to celebrate our 1 year anniversary of our wedding. We ordered our drinks and food. While we were drinking our drinks the waiter came and put a note on our table that the table is reserved for 18:30, it was 18:00 we haven't even received our food.
The waiter did not explain the note. When I got up and confronted the waiter about the note they said that we have to move inside if we want to stay after 18:30 at Basic Bistro. She asked me if anybody informed me of the reserved table I said No. I then told her that it is my right as consumer to stay at the table as long as I want to as I was not informed of the reservation.
The waiter got very rude and said I am not allowed to confront her. Oh please. I'm the consumer.
You really spoiled a very special day for me!
Please replace your waiters and get a better reservation system!
You have lost all your goodwill.