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Reviews

Bread and Butter Co (Sunningdale)

Monday, May 30th, 2016

Reviewed by esanndk

Had breakfast at Bread & Butter yeaterday with family. This is about the 5th or 6th time we went there...for the lovely food. As happens with poor experiences, one's memory saves one from carrying the pain around. I guess.this why we.went there yet again. After all this time i can honestly say this restaurant is highly consistent with poor slow service and shocking management. We waited so long for our food that my youngest was no longer hungry. I tried to cancel his order and was told that it was already being prepared. However 15 mins later it still had not arrived. I tried to cancel it again and was told it's now on its way. We were also told that our order was placed at 10h24 and that it was not unusual to wait 30mins for bacon and eggs. We in fact arrived at 10am and certainly did not wait 24 mins before ordering breakfast. But at Bread and Butter the customer does not have the last say. We received our bill...complete with the breakfast which we tried to cancel and no apology from management. Word of mouth is an awful thing. Bread and butter will not see any of us again.
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