Fire and Ice Restaurant

Monday, May 2nd, 2016

Reviewed by Paul Moore

Popped in at this place after a show. Arrived at about 22h10 / 22h15. Were acknowledged by the waiter on one occasion but never came take orders until about 22h45. Eventually we get a chance to place our order for milkshakes and some light meals. He goes away to place our order and comes back to say that the kitchen closed at 22h30 ( remember we were there from before this time already). After putting up a bit of a fight, they agree to prepare our meals. The milkshakes arrive. We had ordered 2 half mikshakes and 4 full milkshakes. They all arrive in half. We enquire about this only to be told that they did not have glasses for the full and would give us the difference in a take away cup. No one had asked for a take away. Besides, why not come and inform us that they could not offer what we had ordered. Again, after a bit of moaning, the concede and bring the other half in a glass. The food eventually arrive, except that they decided to only prepare the one meal and opted not to do the other. At this stage we ask to see the manager on duty. She agrees to see us. More than half hour later we decide to leave since we could no longer wait for the manageress to make an appearance. I would not recommend this place to anyone who expects decent service.