Thursday, June 23rd, 2011
Reviewed by Gen
Extremely dissappointed! Polana's has no appropriate booking system!
Made a timeous booking on Tuesday, 21 June 2011 for the Thursday evening. Provided my details and contact number and was assured the booking had been captured.
Called on Thursday to confirm and guess what? "There is no booking under that name". I am so dissappointed and embarassed as I (and another 4 people) have been anticipating this event for the entire month as we were eager to sample the "R50 special" advertised. Finally our schedules are in tune and now I have to contact these people and tell them we can't celebrate our special occasion.
Very unprofessional Polana! Am extremely dissappointed!
If the booking service is unprofessional, I fear what the service would've been like ...