Ottoman Palace

Monday, March 9th, 2015

Reviewed by Ruwaida Sheik

Went to this place yesterday as they had a Turkish festival on. Really looked forward to a grand meal, but was utterly disappointed. So many things on the menu that where unavailable. Waitresses unhelpful and had to be flagged down. Took 45 minutes to bring my kids water. Kitchen and waitresses so un-clued up as to what's happening. Food arrived slowly and for me, the taste profile was pathetic, Everything we ordered tasted the same. If you ordered chicken, beef, mince - it all had the exact same flavour profiles. The Turkish tea, I swear is Earl Grey tea with a hint of cinnamon....Pathetic food, even worse dining experience. Front Desk manager, kept walking past us but gave Turkish consumers favourable attention. They walked in 20 minutes after us and got food first. bottles of water where placed in front for them and fresh bread with dip. I was told it would take 25 minutes for a plate of chips......seriously.....25 minutes....for CHIPS. Will not be dining there ever again and will not encourage others to spend their hard earned money in a very disorganised place.