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Reviews

Seattle Coffee Co. Cavendish Square

Tuesday, May 26th, 2015

Reviewed by isabella andrews

I visited recently. I must say that the service was not up to standard. Dirty mugs were on the tables and staff were standing around chatting. Ordered and paid for two coffees, one in a takeaway cup and another to sit down. We asked if could have a seat in the meantime while we waited for the coffees. Under 5 minutes, we heard the womanbarista shout out our coffees and I rushed to find it. When I asked what happened to the golden crema on the top (good coffees all have this), the barista said he had called us several times. A bit impossible as we just had arrived. I persisted to say the coffees looked awful and both baristas said that they did call us to fetch it ourselves. I am absolutely not impressed with the quality and service of Seattle coffee. If I was a mystery shopper, the management would be red faced. The coffee tasted like soapy water and I left the coffee behind. Staff were not interested or had no passion to ensure each cup of coffee was at it's best quality.
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