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The Restaurant at Newton Johnson

Monday, May 4th, 2015

Reviewed by janine Vanaswegen

What a horrible experience. I flew my sister down to Cape Town from Gauteng for her birthday and thought I’d treat her at one of the Top 10 restaurants in SA. We arrived 15 minutes late (after phoning to say that we would be late) and were seated. Not all the Newton Johnson wine are served by the glass – even though the tasting room is right next door. So limited choice in that department. Being hungry and excited we wanted to order right away. We were told 3 times that our “waiter will be called”. 15 minutes later the front of house told us that we are now “queued” for orders in the kitchen and have to wait because we were late. 45 minutes later we (finally) ordered. We opted for the full 3 course meal. The starters can only be described as mediocre. The pork bite had more fat than meat and the tomato based soup... well, I had a Woolworths version the other day that had a similar flavour profile. Then the mains arrived. The toughest sirloin this side of the equator and I’m convinced the hake saw the inside of a microwave oven – it was that rubbery and tasteless. Throughout this whole ordeal there was no sight of service enquiring if we’re satisfied. Not once. Finally a waiter (still not sure who “ours” was) came to clear the plates. I expressed in no uncertain terms our dismay, which was met with a “oh, ok”. I cancelled the deserts just wanting to get out of there. The cheque was brought to the table with no show of concern – he merely put it on the table and turned away. We got up to the front desk to pay – and my card was swiped with eyes turned down. Upon me signing the bill with the prerequisite 10% tip added, she finally looked up and said “I hear you didn’t enjoy the meal”. No kidding. How this ever made Top 10 I don’t know. Good luck to anyone planning to go. I can only advise the following: Don’t be late. Don’t expect service. Don’t go hungry. In fact - just don’t go.
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