Trattoria Da Vinci

Saturday, January 14th, 2017

Reviewed by Clinton Jonker

Third time I've been there and everytime I arrive and request a table the waiter sighs as if they too busy to cater for more people. As we sat down last night we ordered a garlic focaccia in the meantime because we knew there would be the usual wait for food. A few minutes later a table of 4 walks in. They receive their full main course 30min later before we even get our focaccia. Why the preference? Waiter had some excuse I didn't pay attention to. There was a sigh when we ordered tap water and didn't want still water. It should be standard to put a jug of water on the table as they do in Italy and many other parts of the world. After an hour wait and long time empty water glasses the focaccia arrives. Another unacceptable hour later for our main course. Pizza sizes had decreased since the last time I was there and the brinjal pasta was below par for an Italian restaurant. Eyes were rolling when I requested chili and garlic and I was charged R10 for each without being informed about this. In my opinion it is no excuse that there is over an hour wait time for a starter and over 2 hours to receive mains. It is a rip-off that you charging R10 for chili and garlic side and not informing guests. I am local and I will never visit your restaurant again nor will I advise anyone. All three times I have visited I feel I am treated as if you don't need my business. I hope this review makes you realize that you never know who you going to be serving and who will be publicly rating your restaurant. Good luck and all the best for the future. I'm sure you will do fine without my business anyway.