Tag Archives: service
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The secret behind Meraki by Charlie Lakin’s triumph in service excellence
Meraki’s charm stems from a dedication to showcasing what they believe in rather than catering to ...
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Waiter confessions: 8 customer habits that grind their gears
Local waitstaff share their candid views on the aspects that irk ...
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The 2016 Eat Out John Psillos Award for Outstanding Contribution to Service
Jennifer Hugé, the winner of the inaugural Eat Out John Psillos Award for Outstanding Contribution ...
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Say what? Managing noise and music levels in restaurants
What a restaurant sounds like is a big part of its character. Kate Ferreira finds out more about ...
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The Roundhouse: winners of the Service Excellence Award
When last were you greeted at your car and escorted to the restaurant on the arm of a waiter? ...
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How to complain (nicely)
Reheated dish still frozen in the middle? Arachnid in your arrabiata? David Cope on how to ...
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At your service
Lisa van Aswegen gets the lowdown on what it takes to deliver great service from sommelier Neil ...
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Promoted Restaurants
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De Grendel Restaurant
De Grendel is an inner city wine farm restaurant that forms part of the Durbanville wine route. The estate is great for locals who want to experience a full...
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96 Winery Road
This venerable place has been part of the fabric of Stellenbosch for so long that they must be doing something right. The many people who love coming here just...
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Blowfish Restaurant
Though the menu is vast, the main reason to be here is for fish which is SASSI certified. Displayed in the fridges, choose the kind you want, have it weighed...
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Taste of Thai
The Most Authentic Thai Restaurant in South Africa Our Multi Award winning establishment offers a little genuine glimpse of Thailand in Hilton. through a journey of...
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3 Kitch3ens at Silver Forest
3 KITCH3NS is a vibrant colourful Restaurant and Bar based at the Beautiful Silver Forest, at the foot of the Helderberg Mountain surrounded by Trees. As the name...
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Rust en Vrede Restaurant
Chef Fabio Daniel’s ingenuity lies in his ability to put his Italian-Brazilian heart on a plate using fresh South African ingredients and classic French...