Be sure to make a booking or arrive early: this is a very cosy, intimate restaurant where you can have a great meal with an affordable pricetag. Their burgers are the best – be sure to try the chilli burger if you like something spicy! Good for a vibey Friday or Saturday night. (EO mag 2014)
Be sure to make a booking or arrive early! This is a very cosy and intimate restaurant – nothing more than 15 tables. You can have a great meal for nothing more than R11 per person. Visit on a vibey Friday / Saturday night. Their burgers are the best; be sure to try the chilli burger if you like something spicy. (July 2013)
My wife and I went to Basic Bistro to celebrate our 1 year anniversary of our wedding. We ordered our drinks and food. While we were drinking our drinks the waiter came and put a note on our table that the table is reserved for 18:30, it was 18:00 we haven't even received our food.
The waiter did not explain the note. When I got up and confronted the waiter about the note they said that we have to move inside if we want to stay after 18:30 at Basic Bistro. She asked me if anybody informed me of the reserved table I said No. I then told her that it is my right as consumer to stay at the table as long as I want to as I was not informed of the reservation.
The waiter got very rude and said I am not allowed to confront her. Oh please. I'm the consumer.
You really spoiled a very special day for me!
Please replace your waiters and get a better reservation system!
You have lost all your goodwill.
Dear Sir, we are truly sorry for the experience you had here at Basic Bistro - please accept our apologies seeing that this is neither the procedures nor the standards we aspire to.
Normally our bookings get placed on the table before the evenings starts, and customers get notified long in advance. I have confronted the waiter responsible and she apologises
and promises to handle such situations more professionally next time.
I agree with you sir, if they did forget to inform you about the booking, they should have treated you better or at least inform me about it. I would have loved to speak to you on the evening, seeing I was inside the restaurant at the time and only got informed after you left... then I could have had the opportunity to make right where you have been wronged.
Please accept our invitation to return here and have an evening on us... just ask for Rico, and if I am off-site, I will be a phone-call away and will inform my staff to organise promotional meals and drinks for you and your wife.
Hope to see you again soon...
Rico Wessels - Rico Wessels
August 7, 2014
This cozy restaurant will impress you. They serve hearty meals, made from quality ingredients. Their blackboard specials will ensure variety.
See my full review here: http://labellevielife.blogspot.com/2014/08/challenge-2-basic-bistro.html
When the man himself is not around his staff seem to get sloppy and forgetful. Forgot to bring the wine we ordered, forgot / mixed up our order (starter and main at same time).Why are the wedges so hot and the famous burger ice cold?It used to be one of our favourite places for just dropping in for a quick meal or a relaxed couple hours with good food, enjoying wine and the atmosphere.And please - you have more than enough tables now, dont squeeze in more. Perhaps a new policy that it is not OK to hang out and keep a table for hours with one coffee and a glas of tap water? Or guests playing cards endlessly without having a drink or food. I know your bistro with its relaxed atmosphere is a popular place to hang out, but even students with almost no money should understand that it is your way of living (and earning some along the way) too. Hope next time I come around and you will have a table free and I can order a nice warm respectable burger!
We visited this quaint little restaurant during our recent holiday in the Cape. We came across it quite by accident, and had a surprisingly pleasant evening. We loved the chalk-board menu. The food was well-prepared and very reasonably priced. The mussels and gaspachio were especially enjoyable. The atmosphere is relaxed and the service friendly and prompt. We will definitely return when we are down there again.
I worked at Basic Bistro for 1 1/2 years, and it became my second home. Working there did not deter me from spending long evenings or afternoons enjoying dinner or lunch there. Their burgers have been rated one of the best in Cape Town, and the service is excellent but relaxed. Good homely vibe in this little bistro.
This cosy restaurant in the heart of Stellenbosch offers a wide variety of dishes, from goumet burgers to pastas and continental delights. Watch out for their live music nights, where you could listen to anything from indie music to classic jazz.