Venues

Basic Bistro

Basic Bistro
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  • Location 31 Church Street, Stellenbosch, Winelands, Western Cape
  • Phone Number 021 883 3629
  • Website URL basicbistro.co.za
  • Opening Hours

    Breakfast: Monday to Sunday 7:00am - 10:00pm

    Lunch: Monday to Sunday 11:00am - 6:00pm

    Dinner: Monday to Sunday 6:00pm - 10:00pm

Cost
R60
Ambience
Comfy & casual
Food
Bistro, Modern, Seafood
2013_eatout_top500

Critics Review

Be sure to make a booking or arrive early: this is a very cosy, intimate restaurant where you can have a great meal with an affordable pricetag. Their burgers are the best – be sure to try the chilli burger if you like something spicy! Good for a vibey Friday or Saturday night. (EO mag 2014)

User Reviews

  • Reply
    My wife and I went to Basic Bistro to celebrate our 1 year anniversary of our wedding. We ordered our drinks and food. While we were drinking our drinks the waiter came and put a note on our table that the table is reserved for 18:30, it was 18:00 we haven't even received our food.

    The waiter did not explain the note. When I got up and confronted the waiter about the note they said that we have to move inside if we want to stay after 18:30 at Basic Bistro. She asked me if anybody informed me of the reserved table I said No. I then told her that it is my right as consumer to stay at the table as long as I want to as I was not informed of the reservation.

    The waiter got very rude and said I am not allowed to confront her. Oh please. I'm the consumer.

    You really spoiled a very special day for me!

    Please replace your waiters and get a better reservation system!

    You have lost all your goodwill.
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  • Rico

    Dear Sir, we are truly sorry for the experience you had here at Basic Bistro - please accept our apologies seeing that this is neither the procedures nor the standards we aspire to. Normally our bookings get placed on the table before the evenings starts, and customers get notified long in advance. I have confronted the waiter responsible and she apologises and promises to handle such situations more professionally next time. I agree with you sir, if they did forget to inform you about the booking, they should have treated you better or at least inform me about it. I would have loved to speak to you on the evening, seeing I was inside the restaurant at the time and only got informed after you left... then I could have had the opportunity to make right where you have been wronged. Please accept our invitation to return here and have an evening on us... just ask for Rico, and if I am off-site, I will be a phone-call away and will inform my staff to organise promotional meals and drinks for you and your wife. Hope to see you again soon... Regards Rico Wessels
  • Reply
    This cozy restaurant will impress you. They serve hearty meals, made from quality ingredients. Their blackboard specials will ensure variety.
    See my full review here: http://labellevielife.blogspot.com/2014/08/challenge-2-basic-bistro.html
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  • Reply

    Have eaten here a number of times during the last two years. Food and service always great.

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  • Reply

    Excellent burger, very friendly efficient service - would recommend to anyone.

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  • Reply
    When the man himself is not around his staff seem to get sloppy and forgetful. Forgot to bring the wine we ordered, forgot / mixed up our order (starter and main at same time).Why are the wedges so hot and the famous burger ice cold?It used to be one of our favourite places for just dropping in for a quick meal or a relaxed couple hours with good food, enjoying wine and the atmosphere.And please - you have more than enough tables now, dont squeeze in more. Perhaps a new policy that it is not OK to hang out and keep a table for hours with one coffee and a glas of tap water? Or guests playing cards endlessly without having a drink or food. I know your bistro with its relaxed atmosphere is a popular place to hang out, but even students with almost no money should understand that it is your way of living (and earning some along the way) too. Hope next time I come around and you will have a table free and I can order a nice warm respectable burger!
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Facilities

  • Alfresco
  • Licensed
  • Smoking
  • Vegetarian

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