pageview

Venues

Bukhara (V&A Waterfront)

Bukhara (V&A Waterfront)
Write a Review
Cost
R130 avg main meal
Ambience
Business meetings, Groups, Special occasions
Food
Asian, Fine-dining food, Indian, Modern, Sushi
Payment
Mastercard, Visa
Corkage
No BYO

Owners description

Bukhara is located on the first floor at the V&A Waterfront and shares the same space as Haiku restaurant. Both serving up modern and beautiful Indian and Asian cuisine.

User reviews

  • My family and I visited the restaurant on Saturday 21 September 2019 while on holiday in Cape Town. This was the worst experience I have ever had at a restaurant. The service was poor with only three waiters there of which only one was really working. Service was rushed and prawn curry was nothing like the description (disgusting). The bill arrived which amounted to R1,400 and the impatient waiter entered R14,000 into the card machine and pressed enter to the next screen to enter pin (this machine did not show the amount to be paid on the “enter pin” screen). About a half an hour later I realized that an extra “0” had been added to my bill and instead of paying R1,400 I had paid R14,000. A whole additional R12,600 extra. Upon returning to the store to politely explain the error to the manager, Mr FAIZAL JOHNSTONE, and ask for a refund, I was rudely told that their machines can’t refund on a credit card and I should return on Monday. This arrogant, and rude imbecile has no understanding of customer service or respect for a fellow human being and the situation soon turned ugly. I will never return to this restaurant again and would like to bring this sort of service to the attention of fellow diners.
    • Ambience
    • Service
    • Food
  • I am currently holidays with my Nephew in Cape town. We felt like having some Indian food and went to Bukhara in the waterfront (found the restaurant after a long time). The waiter asked us if we would like to sit outside or inside. As my nephew wasn't well we opted for inside. After a few mins the chef (or whoever he is) asked us if some waiter gave us this table or we just sat on our own. We said that the waiter had helped with this table. Then we give our order to this guy and then he comes back again and says that the table is booked and that we need to finish our food in 45 mins or you can use the table outside. So we said it's fine we will go outside. As soon as we sat the earlier waiter comes and says this table is booked. I told him that now I am here so I have booked it. The waiter was not happy with me and did not come to me again to check if I needed anything nor did any person from their restaurant bothered to come to us. We wait for about 20 mins and then realised that nobody is going to help us and we had to go to another restaurant to eat. Very horrible service... the people working out there don't know which tables are booked which are not... looks like they just wanted to pass their day... and if they are in a mood to work they will try to service some clients...
    • Ambience
    • Service
    • Food

Facilities

  • Accepts credit cards
  • Beer served
  • Booking required
  • Cocktails
  • Dinner
  • Food
  • Licensed
  • Lunch
  • Parking
  • Serves food

Write a review

Nearby Restaurants

Promoted restaurants

Eatout