Me and a couple of friends visited Cape to Cuba on the 26th of December. The ambiance was amazing as always! What I found very disappointing was the fact that they have a no dogs allowed sign outside however a couple still brought their bullterrier into the restaurant. I love dogs and as I walked up to the dog without touching the dog the owner yanked the dog away saying “no no she is temperamental I don’t want a law suite against me”. I left it there and continued enjoying the live music performance. Then I heard an awful sound and it was this same dog jumping at a young man trying to bite him in the face with the owner just pulling the leash. Why do you bring such an aggressive animal into a busy and loud public place where you also sit right at the bar placing other peoples safety at risk? I am very disappointed in Cape to Cuba allowing this! I watched the reaction of the staff at the bar right after the incident and they just ignored it. Every time I went in to get a drink I felt uncomfortable with the dog and the owners. If you have sign outside forbidding the entry of dogs please stick to your own rules. There are children and a lot of people at risk due to your lack of caring.

Me and a couple of friends visited Cape to Cuba on the 26th of December. The ambiance was amazing as always! What I found very disappointing was the fact that they have a no dogs allowed sign outside however a couple still brought their bullterrier into the restaurant. I love dogs and as I walked up to the dog without touching the dog the owner yanked the dog away saying “no no she is temperamental I don’t want a law suite against me”. I left it there and continued enjoying the live music performance. Then I heard an awful sound and it was this same dog jumping at a young man trying to bite him in the face with the owner just pulling the leash. Why do you bring such an aggressive animal into a busy and loud public place where you also sit right at the bar placing other peoples safety at risk? I am very disappointed in Cape to Cuba allowing this! I watched the reaction of the staff at the bar right after the incident and they just ignored it. Every time I went in to get a drink I felt uncomfortable with the dog and the owners. If you have sign outside forbidding the entry of dogs please stick to your own rules. There are children and a lot of people at risk due to your lack of caring.

Last week Saturday we went to Cape to Cuba. After waiting forever to get the waiters attention, he eventually told us we’d have to order and pay for our drinks from the bar. We did so. My friend Chase Rhys also ordered two plates of chips and one plate of bread for the table. We then found an entire TUFT of hair cooked into one of the chips! When we showed the waiter all he did was say oh and proceed to bring another plate of chips. As if we would even still want to eat there. No attempt at apologizing was made by any of the staff. We shared a picture of the hair smeared chip on our relevant social media and where Cape to Cuba then proceeded to fabricate a story of the hair being a birds feather that we purposely soaked into the chip to get a free meal. How RIDICULOUS! You can view the picture on my or chase’s Twitter accounts @trudyvanrooy or @chaserhys Their response to us and service was as disgusting as the standards of their food and kitchen. They need to be inspected immediately! I will never go here again.

Disgusting! Found tuft of hair (that's right, a TUFT not a strand) in our food. We waited at our table for the manager/chef/waitor/anyone to come and apologize and explain, nobody came. We then posted a photo of our hairy food on social media. Only after the picture went viral did Cape to Cuba finally respond, and their response was horrific. They blamed us as customers for planting the hair (which they say was a feather- still a gross health code violation). In their comment they do not apologize but they literally told their customer "shame on you. Do not come back here." They are so disrespectful- this has got to be the worst eating experience and bone chilling customer service we've ever encountered. It's telling when even the locals refuse to eat at Cape to Cuba. The filth, terrible customer service and hazardous food cannot make up for a pretty location. Cape to Cuba needs an urgent health inspection, we're sure they'll be shut down immediately.

What a big dissappointment!! The worst food I have eaten in a very long time. Vastly over-prized and hugely over-rated. The only good impression is the decor. Portions are small, fish over cooked. The hoisin sauce on the ribs non-existing, thanks Mrs Balls... If I could give a negative rating, I would. I feel cheated!!