Venues

Harbour House (Kalk Bay)

Harbour House (Kalk Bay)
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Cost
R160 avg main meal
Ambience
Classic elegance, Contemporary cool
Food
Mediterranean, Modern, Seafood, Steak
Payment
Amex, Mastercard, Visa
Corkage
R50

Critic's review

Priscilla Urquhart

Food
The inspired location of this long-standing establishment has seen it weather through some interesting times – most recently it was battered by a mighty storm that saw a fair bit of the restaurant flooded by huge seas. But in typical Harbour House fashion, the kitchen was soon up and running, churning out favourites like the West Coast black mussels steamed in white wine, garlic, onion, thyme and cream; the hearty Harbour House bouillabaisse with fresh line fish, calamari and mussels served up in a seafood bisque and comes with its signature rouille sauce – a ruddy, garlicky, bready richness that is the perfect partner to this dish.

Main course items include the fresh line fish of the day, sautéed smoked paprika calamari (can be ordered as a starter as well), grilled crayfish and, if you want a bit of everything, a most impressive seafood platter for two priced at R650 will do you just fine. For the non-seafood palates, there is a great selection of grills including prime cuts of beef and rack of lamb. To round off a whirlwind of taste sensations, dessert creations include classic crème brulee, fruit sorbet, and a heavenly chocolate delice that gives new meaning to a chocolate fondant, with its rich caramel centre.

Drinks
A great wine selection, with craft beers offered on tap and served at just the right temperature.

Service
Good. There are an abundance of waiters and maitre’d types on hand to ensure patrons are always taken care of, tables cleared with efficiency, speed and an ever-present smile.

Ambience
Feels like a great big, summery house with lots of nooks and different sections featuring couches and coffee tables, dining tables and white tablecloths, every which way you turn a spectacular view. Wooden floors, beach-inspired decor and whitewashed walls complete the look.

And…
Look out for their two-course (R195) and three-course (R215) special menus available for lunch and dinner Monday to Saturday, excluding Sunday lunch. Winter 2016 featured starter options of a house salad, mussels or potato and pecorino gnocchi and mains choices of line fish, bouillabaisse or prime cut beef. Dessert was a choice between caramelised lemon tart served with vanilla ice cream, brownie crumbs and berries and a restaurant favourite, yoghurt panna cotta infused with Amaretto and served in a berry soup. Yum!

(September 2016)

Eat Out reviewers dine anonymously and pay for their meals in full. Click here to read our editorial policy.

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  • Jeanne Calitz

    Food
    Seafood is the name of the game here, and a fine variety awaits you. Do keep an eye on the specials of the day, as the blackboard holds a very generous choice of line fish options – pick between tuna with a warm niçoise salad, kingklip with garlic mash, green beans, poached egg and salsa verde, or yellowtail with roasted veggies, rosemary potato bake and a rather delicious dill cream. The standard menu opens with a concise sushi menu, before moving on to starters that include the likes of oysters, bouillabaisse, ceviche, West Coast black mussels and masala dusted calamari. Those not too keen on the fruits of the ocean can delve into beef carpaccio or a potato and parmesan gnocchi. Handily, a few of the starters can be ordered in main portions. Moving on to mains, there are some blow-the-budget options like grilled prawns, grilled crayfish and a seafood selection platter, but you can’t go wrong with the smoked paprika calamari, served with black olives, capers, lemon zest and savoury rice. The combination of strong Mediterranean flavours with the tender calamari works like a charm. A taste around the table (where various line fish dishes hold court) serves to confirm that Harbour House really does know how to serve top notch seafood. Meat eaters can opt for the grilled prime cu of beef with Bordelaise sauce or the grilled rack of lamb. There are a few promising looking salads for vegetarians to get stuck into, but my choice would be that gnocchi I mentioned before – served with roasted butternut, grilled artichokes, roasted pine nuts and a truffle parmesan sauce, a main portion would be just the thing.

    Drinks
    The extensive wine list features some serious wines (with prices to match), but at the same time there are enough good choices that won’t break the budget and are available by the glass.

    Service
    Friendly and very accommodating; staff are well informed about the menu and happy to make recommendations or explain the compositions of dishes.

    Ambience
    It’s a spacious restaurant, with large windows facing the sea. There’s a big lounge area with leather couches to relax in, or take your place at the more conventional tables, with fireplaces dotted around to create a cosy atmosphere. The décor is simple and stylish, to match the food – this is not your coastal kitch kind of joint. It’s best to book ahead at this popular restaurant, and ask for a table close to the windows, to enjoy the spectacular view of the waves crashing down meters below.

    And…
    It’s worth mentioning that there’s another branch, Harbour House at the V&A Waterfront, also a popular and consistent Cape Town destination.

    (August 2015)

  • Richard Holmes

    Food 
    The original outpost of Harbour House has become something of a pilgrimage for tourists and fish-loving locals, and happily the food is, almost without fail, as good as the panoramic sea views are. The sizeable menu stretches from so-so sushi to generous salads and accomplished seafood main courses. The sautéed calamari tossed in smoked paprika is reliably good, but the best choices appear on the daily chalkboard menu, created around what’s fresh from the fishing boats below. In season, the grilled yellowtail and seared yellowfin tuna are always good. It’s certainly not the cheapest place to eat in the south peninsula, but then those views don’t come for free.

    Drinks 
    It's a sizeable wine list with a good selection of whites and bubblies to accompany the fish-focused menu. There's a well-chosen mix of everyday quaffers alongside some Cape classics, but at slightly above-average prices. No vintages given.

    Service 
    Service is on-the-ball and friendly, and staff members are only too happy to talk first-timers through the wide-ranging menu.

    Ambience
    The gently nautical décor suits the fantastic seafront location, with floor-to-ceiling windows taking full advantage of the False Bay views. If you want a window table you’ll need to book ahead, particularly during the busy summer months.

    And…
    Look out for their winter specials, which offer an extremely good value three-course menu.

    (July 2014)

  • An icon on the False Bay seaboard, Harbour House is the place for long lunches accompanied by good friends and cold bubbly (and your credit card). Bookings are essential if you want a good table. Linefish and mussels are always fantastic and there are plenty of chalkboard options to choose from. They run excellent specials throughout winter, which is the best time for whale watching. Get there early for a cocktail in the swanky bar. (EO mag 2014)
  • Food
    The menu is focused on seafood and the daily specials board reveals what the fish of the day are. Definitely try the ceviche starter, but for mains it will be difficult to choose between all the appealing fish and shellfish options. There are a few meat options for those who don’t eat seafood.

    Wine
    A selection of well-known, good quality wines is just big enough to offer something to suit everyone.

    Service
    Experienced and helpful, but they will upsell you all the way to the seafood platter if you let them.

    Ambience
    Situated right on the rocks, this restaurant has a magnificent sea view. If conversation lulls, pass the time spotting seals and gulls out the window. The décor is summer chic to suit the location.

    And...
    Stop at Polana bar downstairs for a drink and you may be lucky and catch some live music. (DV, October 2012)

User reviews

  • My better-half and I went to the Harbour House on Kalk Bay last weekend. What a lovey experience and what an awesome view as the day was drawing to a close. Sunset, crashing waves, sounds of the sea - topped only by the professional service and goos food. Warm atmosphere, friendly staff and great tasting food is what you will be greeted with...what more could I ask for.. Oh yeah, to share this with my Love, was a memory worth the price we paid for dinner and so much more. You can go wrong with this choice of a romantic dinner...trust me!
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  • Another disappointing meal. We tried the winter special and were rather disappointed. After a wonderful mussel starter, in a cream sauce, I tried the Bouillabaisse. The soup was OK, but the fish was over cooked and a dry as packed blotting paper. We have been coming to this restaurant for more than 35 years. The standard falls and rises all the time. They get lazy, as in summer people come anyway. Then the locals stop coming (the restaurant was more than half empty). Then they improve again. They are in a very poor phase right now. Stay away.
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  • We had a very pleasant dinner Yesterday at the Harbour house. The winter special was great value for money. Portions are big although the very friendly waiter told us that a la carte portions were bigger. We had a table near the window and the fireplace was on. We will return!
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  • We booked at the Harbour House, Kalk Bay for our joint birthday. Our guests arrived at pretty much the same time, but we waited at least 15 minutes after we were all seated for the waiter to even acknowledge we were there. I would love to tell you what our waiters name was, but he never introduced himself to us. We then requested the Winter Special menu as we had seen it advertised on Eat Out's website. The waiter then came to take our starter orders, but had still not brought us the Winter Special menu. After asking 2-3 times, the hostess eventually brought us the menu and we were able to order. She basically threw a piece of paper at us that looked like it had just been printed. The food was delicious, I cannot fault them on that. After our meal we order coffees which were cold. As I said, the food was delicious, so we were happy to overlook everything up until this point. As we were leaving the manager approached our husbands and asked if we enjoyed our meal? They said that we had. He then asked if the service was okay? They said that the service was fine. He then asked them why if the food was good and the service was okay had we only tipped the waiter R5 (five rand). Our husbands were extremely embarrassed as this was done in the middle of the restaurant in front of our friends and other patrons. Our husbands explained that we had in fact tipped the waiter MORE than 10% (R315). The manger then went away while we all stood in the middle of the restaurant like cheap criminals. The manager eventually returned to say that they had made a mistake and the we should enjoy the rest of our evening. I have several issues with this incident: 1. The ONLY time when it is acceptable for a manager to question the amount paid on an account is if that bill is under paid. If the manger wanted to inquire about the level of service we had received he could have called one of us aside and asked; it was not necessary to do it in the middle of a busy restaurant. 2. There was NO service charge added to our account. This means that patrons are free to give whatever gratuity they feel suitable, WITHOUT being questioned by management. 3. During this interaction, our waiter was no where to be seen and when THEIR error was discovered he did not even have the decency to come out and apologize to us. I can honestly say that we drove home angry and disappointed after what should have been a night celebrating with friends. My husband and I have been to the Habour House in the Waterfront several times and have always enjoyed our experience there. I can honestly say that I will never return to a Harbour House Restaurant again.
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  • This is simply the best seafood restaurant I have been to in a long time. We shared a platter - crayfish, mussels, prawns, calamari and fish.  Everything was cooked perfectly. The service we received from our waitress here stands heads and shoulders above every other place I have visited. Her timing was perfect, she kept us wet and she didn't intrude. And we had a table at the window, so enjoyed the sea view during our lunch.
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  • The restaurant is beautiful, and is in a stunning location. The food was absolutely delicious - fresh, innovative seafood dishes. But the service wasn't great... Our bread basket arrived in the middle of the starters, I was served sushi with no chopsticks or soy sauce (the sushi is average, rather try the other seafood). Our waiter brought the bill when there were still dirty plates on the table... When you're paying R300-R400 a head one expects a very high level of service, and this was not up to scratch. Disappointed.
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  • What a disappointing experience. When phoning to book we were given 2 choices, 6pm or 8.30pm. We chose the latter as we were celebrating a special birthday. Upon arriving we were ushered to the bar as our table was not yet ready. After a 20 minute wait (with no offer of a drink) I went to enquire and was told to be patient and give them at least another 5 minutes as the previous diners had left the table late. Funny thing was the table we were eventually seated at, was vacant when we were ushered through the restaurant to the bar! Once seated we noticed there were no napkins on the table. We asked for some and were told they had run out so instead we got a bunch of serviettes dumped on the centre of the table (the waiter even joked that if we had chosen the earlier seating we would have gotten napkins). We all ordered fish and when the table was re-set after our starters we asked for fish knives. They don't have fish knives (they are a prodominantly fish restaurant!) When you are paying around R150 for a main course this is just not acceptable. It's such a pity beacuse the setting is magnificant and the food was really delicious but we certainly won't be rushing back especially as we are so spoilt for choice in Cape Town with amazing restaurants.

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  • This restaurant is so inspirational that we are thinking of using it as a template for our new extension to our kitchen this year! It has the most fantastic atmosphere and the ambience is what we want for our dining extension to our kitchen! Having said that what we really need to rave about is the food! We had the seafood platter – there were five of us – myself and my husband and my brother, his wife and my nephew. We had a lovely big table and felt very comfortable indeed. My goodness me you see the sea right outside the windows. As the light went outside the lighting inside became very atmospheric and changed the look a lot to an intimate restaurant. I think we were there quite a while consuming a starter each – then sharing two seafood platters and having Dom Pedros as a sweet. We had gorgeous, crisp Sauvignon Blanc with the meal and just totally and utterly enjoyed ourselves. We live in Wales, UK – I wish oh how I wish this restaurant was on the Welsh Coast! Please someone move it!

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  • Very disappointing visit at Harbour House today. We waited more than 45 minutes for our table - which stood empty and just needed setting. But staff and kitchen were in chaos. There was a tourist bus group of about 60 on 3 tables that certainly caused the pathetic service we received. The menu and way food is normally presented certainly does not suit tour bus clientele. On asking the staff afterwards if they now are catering and becoming a "tour bus" restaurant, one waitress replied "yes, certainly - 7 days a week!"
    This is all at the cost of the regular clients - mostly spending more money. Definitely the last time I go there or recommend it to my guests. What a pity!

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  • The food was really bad. We had prawn and it was mushy and bland. The fries were fried in old, dirty oil. The price of the food is way too high for the bad quality they deliver and the service was not good either. Such a pity as this is a beautiful restaurant and has so much potential.

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  • Yet another disappointing experience at Harbour House. Overpriced average food and service failures of note. This time I have learned my lesson - it was my last "one more chance" for Harbour House.

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  • Very poor reception. Waiter very rude, just got up and left. Went to Brass Bell - fantastic

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  • Food and drinks heavily overpriced. Very disappointing from a food and service point of view. Great views from restaurant, but this is not enough to justify the prices on the below average food.

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  • We had our Christmas party at Harbour House and had terrible service. Despite the restaurant being quiet around 15h00, waiters ignored us repeatedly, the bar staff seemed very reluctant to take drinks orders and we waited a very long time for our drinks. By dinner-time, we had a very good waiter who more than made up for the surly service in the afternoon. What a pity!

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  • We were staying in Kommetjie for my birthday so took the opportunity to try Harbour House. Stunning view, really quite lovely. Staff were friendly and our waiter was run off his feet so we didn't see him as much as some would like but I don't enjoy being fussed over constantly so this was fine. We shared the seafood platter for one. Pricey but it really is enough for two. The fish, prawns, musses and oysers were perfect but I have to say the crayfish was dry and bitter. A real disappointment as this was the reason I'd ordered the platter! The chocolate dessert was disappointing and not worth the R60 I paid for it. I should have stuck to my old favourite creme brulee.

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  • This review is about the new (rather) Harbour House in V&A Waterfront. Being an almost always happy guest at the original Harbour House in Kalk Bay, we have tried out the new venue in V&A Waterfront, opposite lovely Sevruga. A really nice setting, especially outside. Nice buzz around, and very comfortable sofas! But the rest has been disappointing. You immediately feel like a tourist - staff seems to expect that you are a visitor, just because your in the shopping Mecca Waterfront. That means, a too attentive, sleek, smiley in a bad way service, and an overpriced menu. We had sushi - lots of rice, thin slices of fish. Boring and expensive. The panfried angelfish (as they called grilled) was priced R120, and was two small peices of fish (tasted good), 4 mini cubes of potatoes and some symbolically decorative spinach leaves. Accompanied by a quite greasy pastis sauce. Not worth the money. And the waiter, was in such a hurry to take orders that we had to ask him kindly to leave us alone to get some time to decide. Calamari was expensive and ok. Etc. This is the reason why the Waterfront so often feels like a tourist trap - often with people standing outside the restaurant entrants calling us walking by into the venue. Horrible. This Harbour Haouse branch doesn't at all match up to its older sister in Kalk Bay. So all locals - head for that one!

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  • Sulky and rude staff - two meals out of 4 had to go back as they were inedilble - high prices. The view is the only worthwhile part of this experience.

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  • We were told that there were two sittings, so we booked for the later at 20.30h and arrived promptly. We were told that we would have to wait five minutes as there were still people at our table...could we go to and sit in the lounge. We did....for 35 mins, being ignored. We left. Next morning we got a call asking why we left. Our explanation was met with "I ll have to speak to my manager" No word from them since. I wrote of our displeasure on their feedback page on their website. Result? A deafening silence!

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  • This is what eating out should be all about! This restaurant had it all last Sunday, ambience, attention to detail, Kao, the waiter who could - and did - tell us the exact contents of every dish without overselling it, unobtrusive service, outstanding plating.. and then there was the food...I'm pretty fussy being a cooking teacher, but it couldn't be faulted!

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  • One of the best places to eat in the area, great views and freshest fish. We have been many times. Recently my son was visiting from the UK and offered to pay unfortunately he made a mistake with the tip (not enough!) instead of accepting this with grace the waiter proceeded to tell him it was not enough for all to hear. He was duly given the balance to make 10%. Very embarrassing for my son and a loss for Harbour House as the next time we ate out we went elsewhere as we dont like being told what to tip in this manner and this is not the USA!
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  • Great Food. Great location. Great sevice. What more do you want. Best in Cape town!
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  • This is the best restaurant on the False bay side - and one of Cape Towns best! We have brought lots of friends here from overseas and they all LOVE it - amazing sea food, top service, cool atmosphere and GREAT location, practically on the water. Truly unique venue, worth a trip.
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  • I ordered the lamb, which had the most amazing flavour and was complimented by beautifully prepared accompaniments. The only problem was that well-done came out seriously raw. The very helpful waitress agreed and took it back for further cooking. It returned still not cooked. If the chef only serves rare meat, then he must say so - if not, an apology is always a good move to encourage customers to return. I understand that this can happen in a restaurant, but at least acknowledge the error.
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  • Perfection in every way.
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  • On a very beautiful April day as only Cape Town can produce and after a very frustating journey through the road works in Main Road Kalk Bay we were very lucky to secure the last table In Harbour House. While in the smoking section we fortunately had an open door next to us and we did not even notice people smoking. What a wonderful setting! Right next to the Harbour with all the sounds and smells of the harbour right next to us!Louises fried calamari was delicious and she is full of fiemies when it somes to fried calamari! Rice on the side very tasty! I had one of the best tunas ever. The taste with the salad ingredients was very delicious!Harbour House is pricey, but worth a visit!
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  • Ive been to this restaurant a few times and the service has always been good, the last time particularly so. I absolutely love the ambience, very fresh and clean with a great view of the bay and, while quite pricey, the food is always excellent.
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  • This must certainly be the best located coastline restaurant on the Eastern seaboard and getting a window table is an added bonus.Justin, our waiter, was friendly, professional and completely accommodating, taking a somewhat convoluted order from 5 guests with complete confidence and without the use of a notepad. I really wondered if he was going to manage to remember all the “withs, withouts, mores and lesses” that my guests came up with, but he did it to the letter. Justin hovered around the table tending to every whim but was never obtrusive at any stage – Top marks to him for excellent service!I have dined at this restaurant many times and have always maintained that they must have the best ciabatta bread in Cape Town. My strong suspicion is that this fabulous bread probably comes from a famous bakery across the road, which if correct, makes total sense. Bread to die for and served with natural unsalted butter – even more scrumptious.The main menu is a little bit limited but this is not a problem at all as the blackboard specials make up for any shortcoming. This is probably done to maintain freshness which is obviously a good sign. I had the Yellowtail with herb crust, garlic mayo and pesto (R138) which was a really good, simple lunch. The garlic was a litte bit on the strong side, to the point that it burnt my palate, but the dish was nevertheless good lunchtime fare. My guests were all extremely happy campers and they commented favourably about the meal on a number of occasions. Three of us had similar dishes, so I can certainly speak for those as being very good. The remaining two dishes were the other Yellowtail special of the day and a grilled Cob with vegetables, which both looked as good as my dish.This restaurant is understandably very busy and also very popular with the tourist trade. I must however say that at no point did we feel encroached on or hemmed in, even the though restaurant was packed to the rafters. It really does help having a window table, which when opened, makes it feel as if you are dining on an ocean cruiser. Be aware of the sea spray from crashing waves – I guess it gives a new spin to seafood dining. The wine by the glass is well priced and the variety is certainly broad and simple enough to suit all tastes.For an easygoing, no-fuss seafood lunch right on the ocean, this is definitely a place to go to.
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  • What a wonderfully pleasant way to spend a Sunday afternoon. Our waiter was charming and efficient, never obtrusive. The food was sublime and of course a meal is always so much better when shared with good friends. Would recommend this restaurant with confidence!
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  • Overall, a very worthwhile dining experience, with only one low note. We booked, but apparently a little late to be able to secure a good table in the main dining area. We started off, therefore, in a room facing the sea side, rather than the harbour side. There were two large tables in the room with us, that were part of the same group. One table for the adults, the other for the kids. The noise and general bustle was very disturbing and completely at odds with a quiet, evening dining out (at a not particularly inexpensive restaurant). That ubiquitous modern phenomenon, the wandering child, was very much in evidence, unfortunately. To the managements great credit, they secured us a table, clearly at the last minute, in a pleasant area overlooking the harbour. Next time, however, we will be sure to go only when a table in the main dining area is available. The food was absolutely outstanding - a creative adventure! The service was efficient, informative and friendly. We shall definitely go back.
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  • We were a party of 50 people split between 4 tables. A great selection set menu was provided. We all received our food at the same time and the food was delicious. Enough time was given to mingle between courses. Would certainly like to visit again.
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  • Over-priced, wine selection very small and prices way too marked up - rather take your own wine.Lamb rack very expensive and very fatty! Menu said Lamb rack with roasted vegetables. Received a plate full of sliced courgettes and two cherry tomatoes,not worth it at all for R145. Will never go back. Be prepared to splash out if you have any fish dish.
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  • Disappointing! Waiter lost interest when we did not buy expensive wine and specials he recommended. Overpriced. Food ok but not brilliant. Brass Bell much better!
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  • My family and friends came to visit me from Ireland over Christmas and as per every stay I booked a table at Harbour House in Kalk Bay. And as per every visit, they absolutely loved it. The view speaks for itself, there is no need to comment on that. The waiter was most delicious and efficient. The way he described the specials was almost poetic. My sister now has a wee crush on him. The food was as always outstanding; fresh, innovative and bursting with flavour. We finished off with Irish coffees on the balcony taking in the colourful entertainment that is the Kalk Bay Harbour. Well done Harbour House. You did it again.
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  • I have never waited so long for food before! TERRIBLE service at prices you would expect excellence. To be avoided, unless you have several hours free and youre not hungry. The food itself is overpriced and under-whelming.
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  • Hugely disappointing. I recommend going there for sundowners, and then walking across the parking lot to the fish and chips shop....at least there service exists and you wont get ripped off for a mediocre meal!
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  • We wrote a stinker of a review last year and vowed never to return but this summer have had a succession of friends who ignored us and came away with splendid reports.So we tried them again - simple choice of oysters followed by crayfish for both of us couldnt have been better. Service good, efficient and attentive.So theyre back on the list again - Hurrah!ps Do wish we could say the same about the bar. For a place that offers cocktails their choice of gin (Gordons, Gordons or Gordons) is execrable. Also, unable to get sparkling wine by the glass (other than cheap and really nasty stuff in dumpies). MUST DO BETTER.
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  • We wrote a stinker of a review last year and vowed never to return but this summer have had a succession of friends who ignored us and came away with splendid reports.So we tried them again - simple choice of oysters followed by crayfish for both of us couldnt have been better. Service good, efficient and attentive.So theyre back on the list again - Hurrah!ps Do wish we could say the same about the bar. For a place that offers cocktails their choice of gin (Gordons, Gordons or Gordons) is execrable. Also, unable to get sparkling wine by the glass (other than cheap and really nasty stuff in dumpies). MUST DO BETTER.
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  • What a rip-off! So disappointed.We were meeting some out-of-town friends and celebrating their good race in the Argus on Sunday 9 March. The views were unbeatable, the service was fine. But all agreed that the food was a serious let-down, and highly overpriced. Our starters, tuna tartar, was good (albeit R78 a plate, but since it wasnt on the menu we only realised it later), and the gazpacho was apparently heavenly. With the mains, I probably had the best luck with my seared tuna on a bed of nicoise (R125), which was good, though it didnt blow me away. The two cyclists ordered the rump steak, which was on the tough side and small, and they concluded that when youre at the coast, you should order seafood. Which is what two others did. Both ordered different starter prawn dishes, which the waitron said was small and he offered to bring as main courses. What he didnt say was that one would cost R180, the other R150. The bill was a bit of a surprise! If the two dishes were out of this world, one could at least tell ones grand children about it one day. This was sadly not the case – my friends tempura prawns (R150) were tasty but there were only 6. And there were a lot of things going on on the plate of my husbands couscous/Moroccan-type prawns, and all the different flavours thrown together were a bit random, he felt. And as the starter prawns wouldve cost R75, were not sure who cooked up the R180 price tag for his mains.My vegetarian friend had to order the only option available to her, an aubergine bake. Although it couldve been quite tasty, it was drowned in cream and smothered in cheese and so rich she couldnt eat more than three mouthfuls. We all took a bite and was mesmerised by the soggy veg one had to fish out of the swishing bowl of oil. She told the waitron and although it looked like he was shrugging it off, to his credit, he didnt ring it up.We left having paid R500 per couple (we didnt drink more than one glass of wine each) and felt dumb-founded and a little bit embarrassed that we could be tricked into paying so much for such an average meal. (Well happily pay that much at Tokara, Ginja or Myoga instead.)Good thing we found that out before making a booking for our overseas visitors this week.
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  • When in the Cape, my wife and I always make a point of having lunch at the Harbour House. Our favourite treat. They have never disappointed us. On our last visit we took our 8 year old grandaughter. They made her and us feel at home. Magnificent food and a view to match. There is a good election of wines but I always ask for suggestions for the particular meal ordered and the suggestions have been excellent.
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  • What a great venue - for lunch or dinner. Food is great - both Tuna and kingklip was amazing. A bit pricey on some items. Service can improve. Well worth visiting
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  • We took friends from the UK out for dinner and chose Harbour House because of the location - wonderful views. We were very disappointed with the service and food, however. We waited for a rediculous amount of time for our main meals, always being told its on its way. By the time they arrived, they were luke warm. Over-priced for what you get.
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  • I could never fault the Harbour house on their ambience or the food, which is always excellent, but yesterday, Sunday 15 September 07, the service was absolutely atrocious!My two girlfriends and I arrived there at 12 0clock for a spontaneous light lunch. We did not reserve a table so were quite happy to wait in the lovely lounge area, have a cocktail and admire the whales frolicking in the waves. An hour later, we asked about a table since no one had come back to us and then only were seated. Time check, 1 hr & 20 mins. 15 mins later not a single waitron had come by to take a drinks or food order. I went to the maitre d area and waited 5 minutes before I found someone I could complain to. Eventually placed order and now cranky and ravenous. Starters arrived at 14h20! With the waitress blaming the kitchen. At this point im thinking why are you making excuses and blaming your colleagues who are not here to defend themselves And Do I really care?! Empty starter plates sit on table for another 10 mins before someone realises were finished. Main course arrives, after several enquiries and a response from waitress which said Your meal is being plated! I wondered if she meant gold plated!!!Eventually our meal arrives at 14h45! There were several other waitrons serving the tables around us but they simply ignored the fact that we were waiting and with blinkers and not once daring to even Look in our direction, only attended to their assigned tables. I can understand that the kitchen would be busy on a lovely spring afternoon, at exactly lunch time, but does this mean one has to get up to find someone to attend to you every time you want something?! And, if the kitchen cannot cope with serving meals at sunday lunch times on a spring day outside of holiday season, then I can only imagine how absolutely atrocious the service will be in summer school holidays or, God forbid, 2010! The bill however arrived in a Flash, without us having to get up to find someone - miraculous! The word RESTAURANT RAGE comes to mind. If you cant deliver good service then it doesnt really matter how good your food or the ambience is! And please, can the waitrons stop blaming the kitchen - we dont really care, bad service is bad service!
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  • A really disappointing lunch. Main courses took more than 2 hours. Guests who arrived long after us were served before us. Fish was very fresh and tasty. Wine and food (yellowtail R 115) seriously overpriced. Service hardly esistent. Bill was overcharged by R 600 before calling manager who struck-off coffees from the bill.
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  • A truly superb experience. Incredible views of the crashing waves from every table. Book in advance to request a table near the window, which are the most spectacular. A very creative, interesting and delicious menu. The daily specials are a must. The staff are knowledgeable and helpful. The wine was a bit on the expensive side, but it was well worth it. A memorable experience, and a must if you are entertaining overseas guests.
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  • What a lovely restaurant, we arrived on Christmas Eve and they made a plan to squeeze us in. The food was a little price, but the view and the service make it truly worth while. The food was fab.
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Facilities

  • Accepts credit cards
  • Booking required
  • Child friendly
  • Dinner
  • Food
  • Functions
  • Licensed
  • Live entertainment
  • Lunch
  • Parking
  • Serves food
  • Vegetarian

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