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Venues

Kream Restaurant (Mall of Africa)

Kream Restaurant (Mall of Africa)
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Cost
R200 avg main meal
Ambience
Groups, Kids, Special occasions
Food
Modern
Payment
Amex, Mastercard, Visa
Corkage
no corkage charged for the first two bottles of still wine

Critic's review

Hennie Fisher

Food

The standard a la carte menu offers a nice selection of modern items that should appeal to a broad clientele, ranging from cold starters featuring 4 different carpaccio dishes, 2 tartare items, salmon tian and fresh oysters. Hot starters include a delicious foie gras duo, and it is also worthwhile to ask about their daily specials. Their strategy of employing creative young people in the kitchen pays off in items that straddle the area between familiar and comforting and just slightly different from the norm, as in the most delicious smoked pork belly croquettes with berry sauce, or jalapeño poppers with tangy cheese filling.

Mains include a variety of steaks, oxtail, lamb shank, pork belly and many others. The chargrilled fillet with green Bordelaise sauce and a cauliflower and potato mash were cooked to perfection and utterly delicious. Other specials of the day included kudu fillet with grilled baby leeks and potato fondant, and angel fish with a buttery lemon sauce.

Desserts similarly offer something for everyone, from a perfectly executed crème brûlée with blood orange sorbet or an elegant pear and almond tart to a simple bowl with two scoops of sorbet. The rainbow-layered cheesecake with bubblegum ice cream, candy floss, rock candy, candied popcorn and G&T jelly is a creation from the Brooklyn branch of Kream – sit back in awe at this tasty and fun this dessert.

Drinks

Their signature cocktail, known as a Lanique Royale, celebrates the owner’s Turkish roots with a splash of Turkish rose petal liqueur in sparkling wine. The wine list is straightforward but smart. Opt for a glass of MCC (Pongrácz or Graham Beck) or delight in their well-chosen selection of still wines by the glass such as Hermanuspietersfontein’s Kaalvoetmeisie or La Vierge’s The Affair Pinot Noir. Of course, there is a big selection of French Champagnes, but the lesser-known local wines that will appeal to an adventurous and experimental clientele. Try Nitida ‘Coronata Integration’ Chenin Blanc, Lemberg Hárslevelű and many others.

Service

All staff, from management to waiters, were exceptionally elegant and well-turned out. There is a clear, well-established hierarchy of service staff to look after the large number of guests, with owner Tufan Yerebakan and his GM Romon de Comarmond also playing an active part in ensuring that everything runs smoothly. A lovely selection of ciabatta, Portuguese rolls or health bread with four separate spreads (herb & garlic, plain, beef biltong and tapenade) appeared as soon as we were seated, and small touches such as a specially designed stand on which handbags can rest out of harm’s way helps one to feel looked after. Considering that Kream can seat up to 300 guests, and is often filled to capacity, staff are on their feet the whole time, but look after their guests with what appears to be great enjoyment. This is a destination mall, where people come to shop or window shop, so clientele from all walks of life may try to get a bite to eat. Even though Kream maintains a slight air of formality, they certainly to not discriminate against the odd pair of shorts or a weary shopper who may just want to recover their shopping energy.

Ambience

Restaurant glamour takes on new meaning here and the double-volume restaurant features several signature items associated with Kream. The floor-to-ceiling windows convey a sense of being in a very glamorous international restaurant, as do the 70s silver glass light fittings, and the impressive staircase leading to the second level. Upstairs, the restaurant has a large area that can seat up to 70 guests, between a dispensing bar and cloakrooms and a large balcony with gorgeous views of Johannesburg to the South. Although this branch of Kream also features a variety of artworks by various artists, it somehow manages to convey a more relaxed atmosphere. Downstairs outside areas overlook the water features of The Mall of Africa, as well as the impressive piazza and Waterfall City Park, while there are numerous private rooms or intimate areas that can be closed off with floor to ceiling curtains for added privacy.

And…

The brand is expanding and all sorts of new developments are in the pipeline. The most immediate development to look forward to is the opening of a high-end restaurant called Nomad which will open on the other side of the mall, and which will serve modern food with more than a nod to Turkish cooking styles and techniques. Anyone who has been to Istanbul knows the city is abuzz with modern eateries that somehow still manage to acknowledge and celebrate traditional Turkish cooking. This new venture, which is slated to open in November, will add to the cosmopolitan flair of the Mall of Africa, which is well-designed and spacious, as befits a mall that wishes to attract luxury brands.

(October 2017)

Eat Out critics dine unannounced and pay their own way. Read our full editorial policy here.

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User reviews

  • Attentive but not invasive service. Unbelievable food and stunning ambiance!
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  • My partner and I had booked 3 days in advance. We had arrived promptly and was escourted to our seats. It was a table at the corner of the restaurant, against a wall, with pillars on either side and a fire hydrant. The seating felt so claustrophobic and there was hardly any circulation of air that we both felt like we were stuffed in a heated oven. The waiter at hand did not ask if we were comfortable or okay. She left. Upon her return we then asked her to check if there were available tables, upon her return she said there were 2 tables available to choose from (bearing in mind that the restaurant was virtually only about 30% occupied at that time) we were about to move but soon after another employee came along and we were then told those tables were booked. They asked us to choose from the upstairs area. The waiter escorted me upstairs, there were lots of tables available. But the person in charge upstairs had told us the tables were reserved for the people that were already seated outside, because it started to rain. How is that fair? Why did they need to get first preference when they had already chosen their lovely seats outside on the balcony? I had to walk back down to my corner seat. The manager was making her rounds to introduce herself and discuss their off-the-menu specials. She introduced herself to us and never asked if we were comfortable or okay before trying to recite out her specials to us. I was literally sweating, with sweat rolling off my brow. I had to stop her to tell her the situation, before she decided to do anything about our situation. The same 2 tables that were previously unavailable to us then automatically became available. So we moved. Which we were thankful for. Our main course was delicious but our starter was quite disappointing and frightening. We ordered a snoek parcel. 2 tiny little spring rolls with stuffed snoek. While my partner consumed hers, she found a piece of bone, the size of her pinky finger in the parcel. This happened while she was chewing and almost had it stuck in her throat. I called the manager and asked her protocols involved with serving certain type of fish and having fish pin-boned (deboned). She agreed. I showed her the bone found. Her face lit up and her eyes went big. She was obviously shocked and embarassed. She just took the plate and left. There was no proper apology as well as providing a replacement of the meal. We didn't make a fuss off it. Knowing my partner could have been hurt or worse by the fishbone. And that these are pricey meals I.e. fine dining that we are supposed to enjoy. I took a photo of the bone. We ordered mains. In hindsight of all of this, the waiter provided to us, had to be reminded numerous times for various things that we had asked for throughout our evening here. This was quite a daunting and tiring experience. Even through all of this. We gave a sizeable tip and thanked them before we had left. The ambience and lighting is lovely. But the service and food was quite poor owing to the fact that they are supposed to be a fine dining restaurant with the highest service and quality rating from all of the restaurants within Mall of Africa.
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  • Beautiful restaurant and a nice outside view and the food is mouth watering... Love it
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  • I have visited Kream 3 times in the past few months and i must applaud them for their consistency with the food and service. When we got to Kream the first time, the one thing that stood out was the service. We had competent and helpful staff with us every step of the way. And this has not changed. The decor of the place is beautiful and it really feels like a spoil. Our first visit was for our anniversary. It was made extremely special with them adding roses to our table and then even taking a picture of us and having it printed. It was hot and we had a table on the deck and lots of privacy. The second was for a friends birthday and on this occasion we had the private room. Our friend was from CT and we suggested Kream for the get together based on our past experience, and everyone had a wonderful time. We had the best waitress, Mandy, and it felt like she was there whenever we needed her. The last visit was for a girls night out dinner and it was just as good. My favourite meal is the Bone Marrow Fillet. I have had it all 3 times and i cant change. Best Fillet Ever! I have tried other dishes as my friends have ordered an array of dishes. All look amazing and taste great too. But this fillet has my heart. On our first visit we couldn't decide what dessert to try so we had the dessert tasting platter which was recommended. I have never had that at a restaurant before so it was such a treat. My favourite dessert is the chocolate ganache. Pure indulgence and worth the calories. Overall, Kream is a restaurant that I recommend when i know of anyone wanting a great fillet or wanting to spend a special night/day. My only problem is that they have gotten so busy now so we couldn't get last minute bookings the past few times we just had to have a good fillet :) So, book in advance and don't miss out!!!
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  • I went to Kream to have a quick lunch and was amazed by the attention to detail and great service. This restaurant has a great ambience with relaxing music in the background. This is a restaurant for any occasion especially if you want to be treated well. I ordered the salmon which unfortunately was out of stock but substituted for the scallops and tuna dish. Beautifully presented and the flavour combination was amazing, however the scallops was a bit on the raw side. Still very good. I would reccomend that to anyone. The restaurant is a bit pricey, but its any penny worth.
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  • We celebrated my wife's birthday at Kream, Mall of Africa, on 7 January 2017. We were a group of 6. The venue is very nice and have good decor. The serviced wash rushed and we felt presured as if they were trying to rush us to make place for other guests. At least two guest's plates were removed before they were finished. On enquiring about the starch options available, a response faster and more condescending than any auctioneer can give, was received. After the starter was served and main course ordered, our waiter disappeared and had to have her called everytime we needed something. The food was also of a very poor quality. The following examples. My wife had the special of the day being Kudu fillet with rainbow carrots. The fillet was well prepared but she had 3 limp standard carrots on her plate. The sauce was also very poor and grainy as if it had sand in it. I had the wild mushroom starter. There was only one type of mushroom in the mix, and not realy wild. The pastry was soggy and not crisp and fluffy as one would expect. It tasted if it was made a long time ago. The chicken trio was bland with no flavour and the chicken thigh was very dry. One of our guests had the rump, which was well prepared but he expressed the opinion that Mc Donalds makes better chips. The trout was dry and unappitising. Our vegeterian guests did not complain except for the bread plate, wich was removed, with bread, before they were finished. Johan Nel
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Facilities

  • Accepts credit cards
  • Beer served
  • Cocktails
  • Dinner
  • Food
  • Licensed
  • Lunch
  • Parking
  • Serves food

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