Shocking behavoiur by management
I met my friend there early evening Thursday just gone 10 March. We waited ages to even be acknowledged let alone offered a drink the service was terrible. We eventually got to order our food a good while later and when it arrived it did not look at all appetizing. I ordered a chicken burger which was certainly not cheap - the chicken tasted like cardboard, the dressing was two very tired bits of lettuce and the chips were stale - the chicken and chips both tasted as if they had been reheated. When we had the audacity to complain to the manager he told us the chips could only be cooked fresh as they were frozen - not at all what you expect from a restaurant pretending to offer fine dining !! He did not want to listen to any of our comments let alone think about apologizing and rather suggested we must leave if we didn't like the meal then proceeded to direct two bouncers to our table to chuck us out - UNBELIEVABLE !!! I have lived in Cape Town 15 years am a 55 year old lady and eat out regularly often three or four times a week and have NEVER EVER been treated in such an appalling manner by the management of a supposed fine dining restaurant !?! I will now actively discourage anyone I know from frequenting this dreadful establishment
Venues
Paranga
★
★
★
★
★
Write a Review
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021 438 0404
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Shop 1, The Promenade, Victoria Road, Camps Bay, Cape Town
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info@paranga.co.za
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http://www.paranga.co.za
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Monday to Sunday 9am till late
Is this your venue?
Claim it now!- Cost
- R120 avg main meal
- Ambience
- Contemporary cool, Hip & happening
- Food
- Modern, Seafood
- Payment
- Amex, Mastercard, Visa
Critic's review
FoodThe menu has some nice and rich favourites like lobster bisque, snow crab cakes, duck à l’orange and even lobster Thermidor, a retro classic if ever there was one. The extensive sushi list includes seared tuna, deep-fried calamari and tempura prawns for those who can’t bring themselves to go the whole hog. Innovative salads, excellent grills, and delicious desserts complete the picture.
Wine
A large list with matching prices reflects the popularity of this international destination.
Service
Friendly but professional.
Ambience
The venue successfully combines that elusive indoor/outdoor feeling with a relaxed air of elegance and comfort, downplaying the glitz factor of the Camps Bay strip.
And...
Breakfasts can be a delightfully protracted affair with smoked salmon, Champagne, the beach and the vibe to start off the day. (GL, October 2012)
User reviews
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Za Jhbfemme
Dismal and disappointing. I dined at Paranga expecting amazing seafood. What we received was less than mediocre at unjustifiable prices. My kingklip was as bland and tasteless. I have honestly had better and fast good chains. Very very disappointing
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Tina Kapoutsis
I took a friend from Europe to Paranga on friday 1st August, it was her last night in Cape Town and wanted to take her out to a nice place in Camps Bay.
We arrived at around 7pm and ordered sushi for dinner. Our food took over an hour to arrive which is unacceptable, seeing as the restaurant wasn't even that busy. I asked our waitress why the food took so long and she informed me that they had a lot of take-away orders that they were processing. I feel that if i am a seated guest in the restaurant my food order should take priority over those that have ordered take-away.
Our sushi was also very mediocre.I definitely wont be rushing back to Paranga anytime soon.
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Kate
I have been going to Paranga for years, every year it seems like the food becomes pricier and the quality drops. Not only were we not advised of the price of a small piece of tuna for R240, but it was also dreadfully average. The "new chocolate dessert recipe" was so bad that even the manager mentioned how "disgusting" it was after tasting it. They mentioned that they had had complaints about the dessert before yet nothing has been done about it. Apart from the view and the ambience I would not recommend this restaurant to anyone. There is serious need for improvement.
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Michael Jones
The best place to be when the sun is out! Nothing better than a gorgeous cocktail, kick-ass tunes and a beautiful sunset!
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Dominique Raj
Delicious food, but it comes with a price. Still, a favorite
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Marianne Engvall
In general Cape Town restaurants have great service - and food! We have moved here from overseas, and really enjoy the South African hospitality. But there are exceptions. Like Paranga in Camps Bay. This is a wonderful spot for sundowners. But when it comes to eating it is not up to standards. In short - a tourist trap. Expensive, very average food, very uneven level of service and Paranga leaves you with a feeling of being one of many - not nice. Especially being one of the Camps Bay locals. Having avery pricey menu, and an attitude of being "upper crust" you expect gourmet food and great service. Our experience is slow service, very pricey seafood (Parangas speciality), very standard salads, meat, fish, sushi etc. Also, we asked for extra chopped chillies - and were charged R20(!) extra for a tiny little bowl of some green pieces of dry chilli. It took forever to get the bill, and the cappucino was totally lacking crema and the foam was thin. Bad. Unfortunately Paranga attracts lots of tourist, and I'm afraid they walk out of there with a bad impression of South Africa's restaurants - and locals should avoid completely.
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Alison Gray
Yummy cocktails and the best seafood in town!
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Dominique Raj
Delicious food, but coming with a price. A favorite.
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Marianne Engvall
This is the perfect place for a sundowner in Cape Town - views, drinks, atmosphere all the best. But, cant recommend it for eating! The food is very average, still very expensive! If you dont want to go bankrupt, take one of the (less expensive) salads, like chicken salad or caesar salad. But dont expect anything special. A few slices of chicken, some lettuce and pieces of tomatoes. Thats it for the chicken salad. The seared tuna is good but costs a fortune. Seafood is seafood and the most expensive in town. And so it goes on. Few locals go here and I can understand why. Wish the tourists would react on the prices. But Paranga seems to charge extra for the views. And for any extra service - we ordered extra chilli and had to pay R20 for a tiny scoop of chopped chilli! Wont go back for a meal, but probably for a glass of wine.
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Cath
Food poisoning delight - and I wasnt the only one...to be avoided at all costs. Pity because the service was excellent.
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Barry Wiese
We found Paranga, despite the perception that it is expensive, to be great value for money. The service was exceptional, the view was great (as always) and we really enjoyed our evening.
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Nicole
The Paranga/ Kove/ Bungalow loyalty card is a farce!While dining at the Kove in Camps Bay (sister restaurant to Paranga, Pepenero and Bungalow) last week, the maitre d invited us to join the restaurant group’s new loyalty system – earn a redeemable 10% on your next bill. After dinner, our waiter loaded up my card. Imagine my disappointment when I wanted to use my card tonight to assist in paying the bill only to be told, “Sorry, we’re publicising the card but the system isn’t yet up and running.” When I explained that I had suggested the restaurant based on its new customer benefits, the manager blamed the delay on the implementation company and added, “You know how long things take in Cape Town.”Correct me if I’m wrong but doesn’t a loyalty system that can’t deliver on its promise constitute fraudulent misrepresentation and false advertising?
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ron
Waiting 40 minutes for the kitchen to send me a replacement dish is ridiculous. That for me was an arrogant chef in the kitchen teaching me a lesson for daring to send a dish back. The dish in question was a parma ham pasta that was overwhelmed by lemon, although there is no mention of lemon on the menu. Bad service, if you make the mess fix it as quick as possible. I thought the sushi that I got as a starter was mediocre and was not what I ordered. The vegetables that accompanied my partners fillet were luke warm. So yet again a restaurant with a good location and a nice decor, an upmarket beach bar, but the food could and should be a lot better. Also I did not see the manager?
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Anton Smith
The seaview mesmerized me. What better way to sip cocktails, than to spread yourself on a couch at the sea!The food was delicious in addition to the relaxed ambience that makes Paranga not only a great restaurant, but also a place to see and be seen. Ill be back...soon!
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Alten Wahl
Took my parents for my birthday hoping this would be really special, but a bit of a disappointment. For starters I had Beef carpachio which was well presented. Other starters ordered were chicken livers and sushi. They then informed us the chicken livers have actually been taken off the menu (although it was on our menus?). The sushi rice was dry/not properly prepared. The salmon roses where about as thick as my index finger and only had a blob of mayonnaise on top, no caviar? For mains we ordered a Chicken ceaser salad (probably the best dish for the evening), kingklip served with veg, chips and pineapple sauce and seared salmon. The fish was prepared good as expected, but presentation was nothing special. We decided not to have dessert. There is a good selection of wine, but a bit on the pricy side. We had a bottle of L’Auberge Pinotage – R170 and Nederburg Private bin Cab S – R250. You can’t bring your own wine. Our account totalled at R945 (including R100 tip) for 3 people. The atmosphere was good and quality of the glasses was noticed. The waiter was very good and all staff very friendly. Somehow I kept thinking we could have had a better food experience somewhere else.
Menu
Set menu - Paranga - Menu - updated in July 2017 Pepenero - Set Menu - updated in July 2017 Paranga_Sushi Menu_2014 - updated in December 2014 Paranga_Wine Menu_2014 - updated in December 2014 Paranga - Drinks Menu - updated in June 2016Facilities
- Accepts credit cards
- Cocktails
- Eat Out reviewed
- Functions
- Licensed
- Live entertainment
- Parking
- WiFi
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