I love steak. I always have. So whenever I visit a new city, I like to try out a few steakhouses. In my travels, I've seldom been more disappointed with a restaurant.
First, the good.
The restaurant is stunning with great atmosphere. Sitting inside the restaurant was a relaxing experience until the food came.
I ordered the rump steak, and it's the toughest rump I've ever had in my life. I upsets me when I can get better quality meat from the supermarket up the road. But if the meat was tough, I could perhaps overlook that.
The meat was terribly under seasoned. For the premium price I paid for the cut, I would've expected some salt at least.
When asked how the steak was, I replied honestly. The chap who I spoke with asked if I ordered the steak plain. When I told him that I did indeed order it plain, he told me that that was the issue. I was told that I should've ordered a sauce.
If the steak is such poor quality that it needs a sauce, why am I paying a premium for it. And why is the meat only seasoned if you order a sauce?
The chap came back and told me there was nothing that could be done about the steak, but offered me a free beer to compensate. I agreed to the beer, but after a few sips, I left. I was rather angry at the poor quality of the food that I just wanted to leave. I left without tipping since a) the food was bad and b) the service was slow. I do however feel uneasy about not tipping. This is out of character for me, and not something I would usually do. But I just wanted to get out - what's that say about the experience? That I would leave most of a beer and go somewhere else?
The restaurant is empty, but the service is stupidly slow. And to need a toothpick after spending R150 on steak is disgusting.
Avoid this restaurant, and rather go to the myriad of better restaurants in the area. The street food vendor up the road sells steak rolls for R40 which are tender AND well seasoned.
