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Venues

The Countess

The Countess
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Cost
R80 avg main meal
Ambience
Groups, Quick meals
Food
Bistro fare, Burgers, Café fare, Food from the Americas, Light meals, Steak
Payment
Diners Club, Mastercard, Snapscan, Visa, Zapper
Corkage
R60

Critic's review

Eat Out

Food
It’s quintessential American smokehouse fare: burgers, ribs, wings and Southern fried chicken. The burgers, especially, are what people keep coming back for: the chilli burger with fresh chilli, chilli aïoli, cheddar cheese and chilli fried onion rings is OTT and fantastic, but the simple BBQ burger topped with BBQ aïoli, tomato and gherkin comes out tops – sometimes simpler is better. (It has to be mentioned that their onion rings are the things that dreams are made of: enormous and perfectly crisp, they hit the spot every time.)

The sticky pork ribs, chicken wings and brisket are all slow-cooked in the smoker; the wings and ribs are tender and sticky sweet; and the 18-hour brisket is comfort food at its best.

For dessert the signature pot de crème (a twist on the traditional crème brûlée) is a richer but slightly less sweet version that’s cooked sous-vide and is delicious. Great, too, is the dense chocolate brownie made with dark chocolate, nuts, cranberries and orange zest.

There are other options on the menu – pastas and salads – but they’re extraneous and don’t really fit with the rest of the offering. Shortening the menu to concentrate on what’s being doe well is always the best idea.

Drinks
The wine list is easy-going and wonderfully easy on the pocket, with nothing (aside from the Veuve Clicquot) exceeding the R300 mark – in fact, the mark-ups on the wines are refreshingly small. There’s an amazing selection of craft gins and tonics, one of the biggest and best-priced in the city. There’s also a great selection of craft beers on tap. Additionally, the barista makes the most delicious coffee that’s freshly roasted, single origin and 100% Arabica.

Service
It’s friendly but laid-back. Waiters are willing to go the extra mile to ensure you have a great time and management is always around to check in on your table.

Ambience
The steampunk décor makes it more of a night-time venue and the enormity of space and great outside deck makes it perfect for large numbers and parties. It’s fun and frivolous, OTT and fabulous.

Best for…
After-work drinks, dinner with friends, parties and functions.

(August 2019)

Eat Out critics dine unannounced and pay for their meals in full. Read our full editorial policy here

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User reviews

  • We had a fabulous experience at The Countess of 27 boxes, Melville. The chilli burger is stellar, the best I've tasted to date. It's certainly fiery but well balanced, the chilli aoili is made from a chilli curry and that's just pretty cool. Also, their home-made brioche is buttery and amazing.
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  • Best burger in town! Our waiter, Jay, was charming & professioal. 5 stars all round :)
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  • Had the countess burger and it was amazing ! The service was amazing ❤️
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  • Amazing. Countess burger was awesome. Good portion size, nice and juicy, friendly service. Will definitely come back.
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  • We visited the Countess during restaurant week and left very happy! Our meal was all about indulgence, and every dish was delightfully over the top. The ribs are a must-try.
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  • A place with a nice vibe and amazing food. Best milkshakes in town and great burgers
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  • The milkshakes are amazing. Platters to die for. And the food is out of this world. Great for a great chill session. Good beer. Waffles for dessert.
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  • Good food, great service. Very friendly Stagg. 10/10 would go again. Best onion rings in town. Highly recommended.
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  • Oh my god♥️ the food is so is amazing and so is the atmosphere
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  • Amazing! Will definitely be going back!
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  • Best burger I have had in a long time!!
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  • Went there for a lovely dinner. Great service and a great atmosphere. Enjoyed the countess burger. Would definitely recommend!
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  • What a treat. Thought we'd try the 27Boxes in Melville, and stumbled upon The Countess. I'd heard about it but didn't know it's exact location, so was glad when we did see it. The service was great. Friendly, bubbly waitress. The guys tried the beers, I had a soda. I opted for the chilli burger, which was amazing. The guys had the steak which they raved about. Their chips are to die for. Lovely interior with funky decor. Only downside, not much for kids on menu.
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Facilities

  • Accepts credit cards
  • Beer served
  • Breakfast
  • Cocktails
  • Dinner
  • Eat Out reviewed
  • Food
  • Functions
  • Licensed
  • Lunch
  • Parking
  • Serves food
  • Smoking
  • Takeaways
  • WiFi

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