This steakhouse chain has been ingrained in JHB’s food culture since the late 70s. Tables are always full of regulars who return with good reason.
My advice is to give the starters a skip and go straight for the generous mains. Their signature dish of the lamb neck potjie is just sensational, served in a rich onion gravy with mash. And for the steak lovers, ‘Brian’s bowl over’ – the rib-eye on the bone – is a must, accompanied by onion rings and chips, of course. This is the kind of place where you can order boerewors as a side!
There are also chicken and seafood options for those not into red meat, or combos if you like a bit of both, like a tender mini steak served with calamari or squid heads.
The wine list is simple and has options for easy-drinking wines with varied pricing. Wine by the glass is limited to only one choice per red or white varietal. The beverage menu also offers a few cocktails great to start the evening off.
The staff are friendly and informed, making your experience seamless and pleasant. My only gripe would be that while still enjoying the evening, the restaurant was packed up around us and the doors nearby opened to help us on our way out…
The large, open and airy restaurant is made cosy with low ambient lighting. Tables dotted with individual candles create a warm mood amidst the bustle.
They make a mean chimmichuri sauce, which can be enjoyed as an accompaniment or with their Argentinian-style spiral-cut steak.
This establishment is going downhill. Been there 4 times in 3 years ( from CT) and after the last visit, I won't be back! Cold soup, lousy lamb steaks, dry and overspiced, bad to non-existant service, waiter's thumbs in your food when carrying plate - let's stop there.
How often do you have a business dinner at a restaurant where an hour and a half after sitting, they come and tell you to take your coffee and sit outside because they need the table? Never, right?! Well at Turn 'n Tender Illovo, that is how they treat their patrons. Needless to say, we will no longer support them or refer them to any other clients. They will get a 1 star rating, only because there isn't an option to delete any of the stars!
A wonderful evening out...sarcasm much, well maybe just a little. The service and food are horrendous - we had to get up after 25 minutes of waiting to call someone over to take our order. One would think that the manager who came over to assist us (different one to who seated us) would get it right; you'd be wrong. Instead of kosher chicken fillets, we get a whole spatchcock chicken, which is quickly taken back and another manager (how many does one establishment need) comes over to say the fillets will be with us in no time... 15 minutes later they arrive and what do you know, they are 70% raw. The food is sent back once again to actually be cooked this time, we hope. While waiting, we get no apology from anyone of the 4 or so managers, or here is a drink on the house, nothing! When the food actually does come back, it is completely over cooked and can be bounced off the walls. No meal was finished, bill was paid and we left with a very bad taste in our mouths from a so called established eatery.
Visited this restaurant on Friday night, to experience "Joburgs finest ribs"... Frankly, no, they're not the finest, their very chunky, too much sauce, burnt, and the meal as a whole is blazing hot for like 15-20 minutes before you can even start eating.
Anyway, didn't even finish the meal (myself and 3 others), overall I was really disappointed. Myself and others have been deceived by those that rate these dishes.
Myself and my friend were locked in to the Turn n Tender Illovo restaurant on Saturday Night. We were forced to call the police and eventually managed to get out. The reason, we paid for our bill of R90 (two glasses of wine plus a tip that now feels like rape) with a debit card and although the payment went off my bank account, the restaurant's credit card machine reported that the payment was unsuccessful. I showed them the bank sms payment confirmation and refused to make a double payment. i provided my contact details and ID number and offered to resolve the matter during banking hours the following Monday.
The manager insisted that I must make a double payment, that Turn n Tender will refund me on Monday. When I refused to be bullied, he ordered security to lock the doors, effectively holding myself, my friend and the entire staff hostage for almost an hour. The three managers (stooges) on duty refused to give me their superior's contact details. Eventually, the 'little Stalin' phoned his boss and reluctantly unlocked the doors.
Customer service is dead at Turn n Tender. Management showed themselves to be power-hungry bullies. Pity.
We had an awful experience on Saturday night. Booked a table for 6 at 8,15pm outside. We eventually got a noisy inside table next to the kitchen at 8,55. During all that time the manager did not come and talk to us and did not apologise. She offered us our first round of drinks but quite frankly this was too little too late. By 9,4pm we had not had a thing to eat. Another manager brought us a small biltong board. Our food eventually arrived at 9,55 and was good. Two other tables we knew had the same experience but they did not complain. They said they just won't go there again and we will not either.
I'd like to pass a vote of thanks to your waiters, especially a guy who identified himself as Brian, we were a team of 8 from the engineering department of the Radisson Blu Gautrain Hotel, the guy was so 5 star. Thank you very much, may you see another 35 years of fruitfulness and excellent service.
I would like to give a thumbs up to one of your waiters, Brian. His service on the 30th May was very excellent. I won't mind going there for another treat!
We had a great evening out , and the personal touch from Mervin and team is much appreciated. Good quality steak house.
Once again good service and a quality meal.