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	<title>service - Eat Out</title>
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	<title>service - Eat Out</title>
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		<title>Transforming the dining experience: The art of exceptional service</title>
		<link>https://www.eatout.co.za/article/transforming-the-dining-experience-the-art-of-exceptional-service/</link>
					<comments>https://www.eatout.co.za/article/transforming-the-dining-experience-the-art-of-exceptional-service/#respond</comments>
		
		<dc:creator><![CDATA[Leigh Champanis King]]></dc:creator>
		<pubDate>Tue, 17 Feb 2026 14:07:15 +0000</pubDate>
				<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Eat Out Woolworths Restaurant Awards 2026]]></category>
		<category><![CDATA[restaurants]]></category>
		<category><![CDATA[Restaurants South Africa]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Service Excellence]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=467901</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/transforming-the-dining-experience-the-art-of-exceptional-service/">Transforming the dining experience: The art of exceptional service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/transforming-the-dining-experience-the-art-of-exceptional-service/">Transforming the dining experience: The art of exceptional service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>Here&#8217;s how Mertia elevates the guest experience</title>
		<link>https://www.eatout.co.za/article/heres-how-mertia-elevates-the-guest-experience/</link>
					<comments>https://www.eatout.co.za/article/heres-how-mertia-elevates-the-guest-experience/#respond</comments>
		
		<dc:creator><![CDATA[Leigh Champanis King]]></dc:creator>
		<pubDate>Fri, 15 Aug 2025 13:40:19 +0000</pubDate>
				<category><![CDATA[Chefs]]></category>
		<category><![CDATA[Feature]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[eat out woolworths restaurant awards]]></category>
		<category><![CDATA[Mertia]]></category>
		<category><![CDATA[restaurants]]></category>
		<category><![CDATA[Restaurants South Africa]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Service Excellence]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=466733</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/heres-how-mertia-elevates-the-guest-experience/">Here&#8217;s how Mertia elevates the guest experience</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/heres-how-mertia-elevates-the-guest-experience/">Here&#8217;s how Mertia elevates the guest experience</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Theatre of taste: smashing the fourth wall with the open kitchen</title>
		<link>https://www.eatout.co.za/article/theatre-of-taste-smashing-the-fourth-wall-with-the-open-kitchen/</link>
					<comments>https://www.eatout.co.za/article/theatre-of-taste-smashing-the-fourth-wall-with-the-open-kitchen/#respond</comments>
		
		<dc:creator><![CDATA[Tessa Purdon]]></dc:creator>
		<pubDate>Thu, 03 Jul 2025 08:34:03 +0000</pubDate>
				<category><![CDATA[Chefs]]></category>
		<category><![CDATA[Feature]]></category>
		<category><![CDATA[2025 Eat Out Magazine]]></category>
		<category><![CDATA[chefs]]></category>
		<category><![CDATA[feature]]></category>
		<category><![CDATA[industry]]></category>
		<category><![CDATA[kitchen life]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=466503</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/theatre-of-taste-smashing-the-fourth-wall-with-the-open-kitchen/">Theatre of taste: smashing the fourth wall with the open kitchen</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/theatre-of-taste-smashing-the-fourth-wall-with-the-open-kitchen/">Theatre of taste: smashing the fourth wall with the open kitchen</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>The secret behind Meraki by Charlie Lakin’s triumph in service excellence</title>
		<link>https://www.eatout.co.za/article/discover-secret-behind-meraki-charlie-lakins-triumph-service-excellence/</link>
					<comments>https://www.eatout.co.za/article/discover-secret-behind-meraki-charlie-lakins-triumph-service-excellence/#respond</comments>
		
		<dc:creator><![CDATA[Tessa Purdon]]></dc:creator>
		<pubDate>Tue, 12 Dec 2023 06:34:52 +0000</pubDate>
				<category><![CDATA[2023 Eat Out Woolworths Restaurant Awards]]></category>
		<category><![CDATA[Eat Out Woolworths Restaurant Awards 2022]]></category>
		<category><![CDATA[Partner Content]]></category>
		<category><![CDATA[Durban]]></category>
		<category><![CDATA[Partner content]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=443519</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/discover-secret-behind-meraki-charlie-lakins-triumph-service-excellence/">The secret behind Meraki by Charlie Lakin’s triumph in service excellence</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/discover-secret-behind-meraki-charlie-lakins-triumph-service-excellence/">The secret behind Meraki by Charlie Lakin’s triumph in service excellence</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Waiter confessions: 8 customer habits that grind their gears</title>
		<link>https://www.eatout.co.za/article/waiter-confessions-8-customer-habits-grind-gears/</link>
					<comments>https://www.eatout.co.za/article/waiter-confessions-8-customer-habits-grind-gears/#respond</comments>
		
		<dc:creator><![CDATA[Tessa Purdon]]></dc:creator>
		<pubDate>Thu, 19 Oct 2023 08:24:25 +0000</pubDate>
				<category><![CDATA[Dining culture]]></category>
		<category><![CDATA[Feature]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[dining]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=442286</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/waiter-confessions-8-customer-habits-grind-gears/">Waiter confessions: 8 customer habits that grind their gears</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/waiter-confessions-8-customer-habits-grind-gears/">Waiter confessions: 8 customer habits that grind their gears</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>The 2016 Eat Out John Psillos Award for Outstanding Contribution to Service</title>
		<link>https://www.eatout.co.za/article/outstanding-contribution-service/</link>
					<comments>https://www.eatout.co.za/article/outstanding-contribution-service/#respond</comments>
		
		<dc:creator><![CDATA[Linda.Scarborough]]></dc:creator>
		<pubDate>Mon, 21 Nov 2016 10:01:24 +0000</pubDate>
				<category><![CDATA[Feature]]></category>
		<category><![CDATA[2016 Eat Out Mercedes-Benz Restaurant Awards]]></category>
		<category><![CDATA[Jennifer Hugé]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za/?post_type=post&#038;p=270800</guid>

					<description><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/outstanding-contribution-service/">The 2016 Eat Out John Psillos Award for Outstanding Contribution to Service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>The post <a href="https://www.eatout.co.za/article/outstanding-contribution-service/">The 2016 Eat Out John Psillos Award for Outstanding Contribution to Service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>Say what? Managing noise and music levels in restaurants</title>
		<link>https://www.eatout.co.za/article/say-managing-noise-music-levels-restaurants/</link>
					<comments>https://www.eatout.co.za/article/say-managing-noise-music-levels-restaurants/#respond</comments>
		
		<dc:creator><![CDATA[Wazeer.Bassadien]]></dc:creator>
		<pubDate>Thu, 26 Jun 2014 15:13:57 +0000</pubDate>
				<category><![CDATA[Feature]]></category>
		<category><![CDATA[industry]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[noise]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za.onnet.it/say-what-managing-noise-and-music-levels-in-restaurants/</guid>

					<description><![CDATA[<p>What a restaurant sounds like is a big part of its character. Kate Ferreira finds out more about how venues manage music and minimise noise.</p>
<p>The post <a href="https://www.eatout.co.za/article/say-managing-noise-music-levels-restaurants/">Say what? Managing noise and music levels in restaurants</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>What a restaurant sounds like is a big part of its character. Kate Ferreira finds out more about how venues manage music and minimise noise.</p>
<p>The post <a href="https://www.eatout.co.za/article/say-managing-noise-music-levels-restaurants/">Say what? Managing noise and music levels in restaurants</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			<slash:comments>0</slash:comments>
		
		
			</item>
		<item>
		<title>The Roundhouse: winners of the Service Excellence Award</title>
		<link>https://www.eatout.co.za/article/the-roundhouse-winners-of-the-service-excellence-award/</link>
					<comments>https://www.eatout.co.za/article/the-roundhouse-winners-of-the-service-excellence-award/#respond</comments>
		
		<dc:creator><![CDATA[Eat Out Staff]]></dc:creator>
		<pubDate>Mon, 21 Nov 2011 00:00:00 +0000</pubDate>
				<category><![CDATA[Feature]]></category>
		<category><![CDATA[Joakim Hansi Blackadder]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Service Excellence]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za.onnet.it/the-roundhouse-winners-of-the-service-excellence-award/</guid>

					<description><![CDATA[<p>When last were you greeted at your car and escorted to the restaurant on the arm of a waiter? And that&#39;s just the start of The Roundhouse experience.</p>
<p>The post <a href="https://www.eatout.co.za/article/the-roundhouse-winners-of-the-service-excellence-award/">The Roundhouse: winners of the Service Excellence Award</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> When last were you greeted at your car and escorted to the restaurant on the arm of a waiter? And that&#39;s just the start of The Roundhouse experience.</p>
<p>The post <a href="https://www.eatout.co.za/article/the-roundhouse-winners-of-the-service-excellence-award/">The Roundhouse: winners of the Service Excellence Award</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>How to complain (nicely)</title>
		<link>https://www.eatout.co.za/article/how-to-complain-nicely/</link>
					<comments>https://www.eatout.co.za/article/how-to-complain-nicely/#respond</comments>
		
		<dc:creator><![CDATA[Eat Out Staff]]></dc:creator>
		<pubDate>Wed, 19 Oct 2011 00:00:00 +0000</pubDate>
				<category><![CDATA[Feature]]></category>
		<category><![CDATA[service]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za.onnet.it/how-to-complain-nicely/</guid>

					<description><![CDATA[<p>Reheated dish still frozen in the middle? Arachnid in your arrabiata? David Cope on how to complain without killing your karma.</p>
<p>The post <a href="https://www.eatout.co.za/article/how-to-complain-nicely/">How to complain (nicely)</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> Reheated dish still frozen in the middle? Arachnid in your arrabiata? David Cope on how to complain without killing your karma.</p>
<p>The post <a href="https://www.eatout.co.za/article/how-to-complain-nicely/">How to complain (nicely)</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>At your service</title>
		<link>https://www.eatout.co.za/article/at-your-service/</link>
					<comments>https://www.eatout.co.za/article/at-your-service/#respond</comments>
		
		<dc:creator><![CDATA[Eat Out Staff]]></dc:creator>
		<pubDate>Thu, 03 Dec 2009 02:20:37 +0000</pubDate>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Service Excellence]]></category>
		<guid isPermaLink="false">https://www.eatout.co.za.onnet.it/at-your-service/</guid>

					<description><![CDATA[<p>Lisa van Aswegen gets the lowdown on what it takes to deliver great service from sommelier Neil Grant of Rust en Vrede Restaurant, winner of the Service Award at the Prudential Eat Out Restaurant Awards 2009.</p>
<p>The post <a href="https://www.eatout.co.za/article/at-your-service/">At your service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Lisa van Aswegen gets the lowdown on what it takes to deliver great service from sommelier Neil Grant of Rust en Vrede Restaurant, winner of the Service Award at the Prudential Eat Out Restaurant Awards 2009.</p>
<p>The post <a href="https://www.eatout.co.za/article/at-your-service/">At your service</a> appeared first on <a href="https://www.eatout.co.za">Eat Out</a>.</p>
]]></content:encoded>
					
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