JB’s Corner

Thursday, March 5th, 2015

Reviewed by Busisiwe Khathibe

I went to J&B's in Melrose Arch for breakfast to unwind, do some work and have a great start to my morning. My waiter was very friendly and attentive and made conversation he was really cool, since I work out and lift weights I ordered two breakfast meals and he asked if I wanted egg white only omelette because he understood and also recommended the better tasting oats choice and he was not judgmental at all he took a while to bring my bill but luckily I was not in a hurry but it is still annoying but his service and attitude was one of the best experiences, food was delicious, waiting time was as expected not too long, things that would put off any person who lives a healthy lifestyle were absent and the ambience was just on top for the morning. Based on that I wanted to make J&B my morning stop for breakfast so on my way to varsity or when I want to get work done and host meetings and I tested the take away early morning service.....it was terrible I stood at the door for 2min (which is long for waiting at a door) and directed to the front destroy to which I waited 5-7min for a woman who was doing basically nothing, I resorted to grabbing my own menu since she couldn't be bothered to even greet but that got her attention I ordered my meal and a cappuccino which took a good 30min plus extra 15min for I wish I knew what and to add my cappuccino was forgotten. Since the front rest lady was useless floating on clouds after 10mon waiting I asked a waiter for my bill and cappuccino of course the bill came at the speed of light as for the coffee another wait.....10min later the manager finally notices and asks what I am waiting for and I respned a cappaciono the front destroy lady then decided to act. The random waiteress I asked for assistance was a great help she got things done but the manager did apologies. After speeding to my destination because the wait was equivalent to sitting and eating I opened my take away to find a there was a heavy spillage in the bag but how can it be since I ordered an omelette? Turns out it was an ocean on oil it was so disgusting it was so much oil it could fill half a cup, I proceeded to taste since I paid for the meal and I was hungry it was not an egg white only not a big deal but it had a distinct smokey taste to it from the cooking equipment and a bit too salty. From such a wonderful 1st experience to the have one of the worst experiences J&B seems to have a consistency problem I have have dinner, lunch and now breakfast there and over all the service is lacking asking and receiving the bill takes ages in fact waiters seem to forget they have customers at times.