Rumbullion at The Roundhouse

Friday, March 14th, 2014

Reviewed by Sue Hurst

What a shame! What should have been a lovely lunch in a delightful setting for my husband and myself and our friends was spoilt by very poor management. The staff were very sweet but lacked training and confidence in what they were supposed to be doing. However, the main problem was the manager who had obviously never received any hospitality training as he was almost bordering on being disdainful and was not concerned with being welcoming and helpful and, even when things went wrong – no apologies whatsoever. Bad, bad PR!

A pity as the concept was good and the food was generally good although some dishes were tasteless. We can’t comment on the desserts or the coffee as we never received them!!! Blame for our extremely poor experience apportioned entirely on the management.

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