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Dine with the sharks in one of Durban's most spectacular settings, offering the most unique and sophisticated ambiance. Nestled in the stern of the Phantom Ship, with superb views of the ocean and shark tank, this captivating world-class venue restores the splendour of yesteryear.
Service was very poor for a 'fine dining' restaurant. The food was quick to arrive but honestly they should have taken more time on the presentation and taste. Food was bland and underseasoned. The presentation was amatuerish, something I would have expected from home cooking. I was looking forward to the whole experience but the pics are misleading. The marine tank was amazing and was probably the only thing we enjoyed. For the price we paid it was definitely an unmemorable meal and one I wouldn't recommend.
We had a really embarrassing experience at Cargo Hold last week. We took 10 colleagues there for a team business, including a senior managers from South Africa and Europe. We waited 1 hour and 40 minutes for our food after we ordered and then they brought the main courses before the starters. We were all so hungry that we decided to just eat our main courses and give up on the starters and then half way through they brought our starters. The food was hit and miss, some people had great food (like their special kingklip in phyllo pastry dish) but others was terrible (for example my sticky chilli prawns which were so overcooked that they were rock hard and I could not get them out their shells. Also strange to serve prawns in their shells when they're in a sauce. The sauce had a hard crust on it, presumably from sitting under the heating lights for so long and there was no fresh dhania in sight). The waiter was sweet but compelely untrained and the manager was nowhere to be found for most of the night. When we did find him, he was absolutely indifferent about our complaints. The wine list is also very average. All in all, a very disappointing experience and we certainly did not feel at all proud. Such a pity because with a decent manager and a passionate chef, Cargo Hold could be brilliant!