Moyo Kirstenbosch, nestled at the foot of Table Mountain in Kirstenbosch National Botanical Garden, is an ideal setting for a unique African experience. Acclaimed as one of the great botanical gardens of the world, this breath-taking backdrop of nature is now part of the warm, friendly and relaxed Moyo African charm – beautiful vistas, Afro entertainment and cuisine composed of the best of African produce.
Wow the ambiance is awesome. Just love the atmosphere and the great service. The buffet is so great, value for money and everything you love eating. Can't get enough of it. Just loved it.
We visited Moyo at Kirstenbosch today expecting the same sort of vibe, good food and service that we had experienced at the many other Moyo chain restaurants that we had been to before. Thinking as regular visitors, who normally picnic at Kirstenbosch, it would be a nice change to spoil the kids with a restaurant lunch, as it was a little nippy to sit outside.
We asked for a high chair for our son, who at almost 14 months is an active little guy. Our happiness on seeing the pink high chair arrive, very quickly turned to disappointment and not because the chair was pink. The clipping mechanism was broken and there was no way of securing him in the chair.
Sadly, the first manager that we spoke to, cared as much for the dilemma as he may have for watching paint dry. For us as patrons trying to eat a meal single handed (whilst controlling a toddler in the other) is neither pleasant nor enjoyable. We told the waiter who found it funny… really have a toddler climb out of a high chair and potentially land on their head… funny…. Seriously??!!
My husband was forced to collect the pram so that our son could be safely accommodated for our meal at Moyo – a family restaurant – I don’t think so much anymore.
Whilst he was gone (almost 10 minutes) another manager was called. She seemed to understand the problem, but (using her words here) as she didn’t have children, didn’t realize the problem of not having clips to safely secure a toddler in a high chair. It’s not rocket science… prams have 5-point safety systems for a reason, and most high chairs are sold with a minimum 3-point safety system.
As I waited for my husband to return another high chair was deployed, I noticed it too was missing the harnessing… I have one question for the management, “Are you asking for a problem?” or “Are you just plain begging to be sued for not complying with basic child safety?”
We ordered a blueberry muffin, a slice of red velvet cake and a biltong and blue cheese open faced-sandwich. What a complete and utter disappointment the food was, with the exception of the blueberry muffin, which was fresh and tasted good.
The slice of red velvet cake was far from fresh and, unfortunately for Moyo Kirstenbosch, I have had many far nicer.
Unfortunately the salad that accompanied the sandwich that my husband had, would have been better if the lettuce had been rinsed properly.
Please know this is not an epic moan about a bad experience, rather a shared experience that it simply does match the experiences that we have had in the past at the Moyo’s at Stellenbosch (Spier), V&A, Melrose Arch, etc.
Really disappointing. Unpleasant, rushed and impersonal service with an attitude. Small, overdone, tough, tasteless fillet that didn't taste anything like a fillet cut. My boyfriend's mother found a piece of plastic that looked like a clothes label in her lamb shank, and the manager made a lousy excuse and walked away, leaving her with the same meal.
The "entertainment" stood right at our table as our food came (so it went cold) and then stood there expecting payment afterwards. And to top it off you have to pay an entrance fee of R150 for three, just to ENTER the gardens to get to the restaurant. Definitely will not go back.
The worst dining experience ever! Food is so bad its inedible. I could not even recognise the ingredients, ok, except for the salad, which still had wet lettuce leaves.
Service? I'm not sure one could even call it that. I spent the evening fighting to hold onto my drink. The waiter was determined to clear ALL the glasses - full or empty!
Being a no-red meat eater, I would have been happy to have the fish, but it was coated in curry. Those, in the party who did eat it said it was very dry. I was, after waiting an hour, handed a vegetarian meal: Half a can of baked beans emptied over a pile of cous-cous. Not exactly restaurant cuisine. They had the audacity to call it a cous-cous salad...?
This restaurant is an embarrassment to South African food, or even African food. Unfortunately the tourists will probably grin and bear it....and the exhorbitant prices! Lets hope they venture into our better restaurants in Cape Town.
Shame on you, Moyo!
What a disappointment. Having been to Moyo at Spier several times a number of years ago, I jumped at the opportunity of an online discounted voucher to Moyo Stellenbosch! Well, I don't know what has happened but it was an aweful evening, everything from the blaring jarring music (not the singer as he was quite good, but at the right volume for dinner) to the ambiance which was unimaginative as was the food which was very disappointing (the only things that were good were the chicken and Oxtail soup - delicious) and nothing like the quality that we experienced at the original Moyo. Service was pleasant but too casual and lacked expertise. Glad I didn't pay full price because I think I would have demanded my money back. A real shame because the Moyo I remember and cherish was charming and a special happy memory. I have family coming out from overseas in November and January and I definitely won't recommend we go there. Sad, really...