This is an open plan concept with various culinary options available for one to explore. from fine dining cuisine to casual cafe eats, all of this can be found inside this one open, contemporary space. It is situated in the popular Silo District at the V&A Waterfront.
Went out with my boyfriend on our anniversary, the service was terrible! We basically paid for just sitting in the restaurant. My boyfriend and I waited 1 hour for our food, the service was terrible, we had rude waiters, and we were overcharged. I'm disappointed in the restaurant! To think a month ago I recommended it to my friends!
The food was amazing before however no amount of goodness of food is worth terrible service and management
What a wonderful place!! Great service, excellent wine and divine food. Our waiter Phumlani made us feel like the only table in that restaurant. We received complementary starters - which alone will make me go back! Furthermore the owner checked in twice at our table and once he found out one of the couples are getting married in two weeks - he arranged free dessert for them! The menu was quite versatile with a bit more focus on Indian cuisine - which did not disappoint.
I was very interested in trying out this place as it looked very vibey and the food looked great. The interest was unfortunately short lived due to the shocking attitude of the owner and the waiter.
Ordered our drinks which all came with the wrong condiments. Ordered our second round of drinks and the same thing happened.
We then ordered some tapas. The food was delicious. Thoroughly enjoyed the wings,nachos and squid.
This delight was again short lived as when billed,the advertised price for what should be payed was not the price on my bill. I am happy to pay if I’m receiving something that has been advertised but this was not the case.
I then asked the waiter about this and he blatantly argued with me about this. I then spoke to a manager and he agreed that the restaurants advertising was at fault for this mistake. I was about to pay, until the waiter decided to bring up the matter again and continue arguing with me. He then called the owner.
I explained to the owner who said I was “pushing my Luck” for a cheap drink and walked away from me. Enraged with his attitude,I followed him behind the bar and told him it’s the worst customer service I have ever seen. He then made sarcastic remarks to me which enraged me even more.
I then walked away before I lost my temper with the owner.
Look it's clear this is a new establishment trying to get up and running, a lot of work needs to be done here. I came in for a quick bite around lunch time. I was told the menu was not available, only the specials on the chalk board.
I selected one and ordered a drink. I nearly fell the wood floors are so slippery, I sat down the table had a missing foot, so the table was so unstable I had to move the table next to it. My food arrived quickly, only to realize it was not totally cooked it was a vegetarian dish so I might have just ate it as I was hungry after a long bike ride. However, the dish was over seasoned I mean one bit was loaded with sodium, it was not eatable.
In short, I nearly feel. The table I had a broken foot and the meal I was served was simply not eatable. I paid my bill and left without eating my meal. I would give them time to get their act together before eating there. Hopefully, they can pull it together.
Coming to The Silo most days I was integued to explore rhis new contemporary restaurant with a splended and large open kitchen. The vibe was indeed stylish and inviting, the staff sweet. Albeit the food all arrived at varying times it was indeed delicious and tasty. The wine of choice was sadly not available by the bottle, albeit listed on the menu. The waitrons tried very hard but were poorly trained, if at all ( not their fault ) - we choose the Indian options and the spices were flawless. Sadly the service just did not work, the owner sadly found it hard to take criticism in a positive and kind manner. Would one return? No rather go to Thali on Kloof for superb indian cuisine and as important superb setvice, which The Yard sadly does not offer.