Venues

Willoughby & Co. (V&A Waterfront)

Willoughby & Co. (V&A Waterfront)
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Cost
R175
Ambience
Comfy & casual, Hip & happening
Food
Japanese, Seafood, Sushi
Payment
Amex, Mastercard, Visa
Corkage
R75

Critic's review

Nikita Buxton

Food
The restaurant does not mess around when it comes to the menu. The list of options is almost daunting, but head to the sushi menu for more familiar items. To mix things up a bit, why not start off with some lighter options. The hot and spicy tom yum soup is great for cooler weather: the generous portion of broth is filled with plump prawns and has a moreish flavour. Tofu lovers can also enjoy a slightly smaller portion of soup with the complex tofu miso.

But if it’s sushi you’re after, you’re in the right place. From the standard California rolls to the famous 4x4 rolls with creamy rock shrimp, each bite of sushi is well-made and full of fresh flavour.

Besides the wide selection of sushi and platters, there is a number of cold and hot Japanese dishes from which to choose. The options include satisfying grilled crispy rice topped with hot and spicy salmon or chopped prawn; rich salmon grenades (salmon roses filled with spicy chopped salmon and mayo, and topped with tempura and spring onion); grilled yakitori chicken; and crispy yet tender soft-shell crab with ponzu sauce.

For more traditional tastes, sole, calamari and good ol' fish and chips get a look in too.

If you can fit in anything else, the desserts include classics like mille feuille, crème brûlée and malva pudding. Or go retro with a whisky Dom Pedro to round off the meal.

Drinks
The reasonably priced wine list boasts some good local options with nearly all available by the glass. If you’re lucky, you’ll be offered a wine taster in the queue or at your table by an on-site wine farm rep.

Service
The restaurant is known not to accept reservations, but the wait is rarely long (you can also enjoy a complimentary glass of wine while you wait). Food is served speedily to turn over tables, and the staff are knowledgeable but appear a little rushed.

Ambience
With the majority of the tables located in the thoroughfare of the shopping centre, the ambience leaves a little to be desired. If you’d prefer, there is seating inside at the counters.

And…
There is a wine store and fish counter inside with some great take-home options.

(September 2016)

Eat Out reviewers dine anonymously and pay for their meals in full. Click here to read our editorial policy.

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  • Nikita Buxton

    The restaurant does not mess around when it comes to the menu. The list of options is almost daunting but we find peace when we get to the familiar sushi menu. To mix things up a bit, we start off with some lighter starters. The hot and spicy tom yum soup is great for cooler weather: The generous portion of broth is filled with plump prawns and has a moreish flavour. Tofu lovers can also enjoy a slightly smaller portion of soup with the complex tofu miso.

    But if it’s sushi you’re after, you’re in the right place. From the standard California rolls to the famous 4x4 rolls with creamy rock shrimp, each bite of sushi is well made and full of fresh flavour.

    Besides the wide selection of sushi and platters, there are a number of cold and hot Japanese dishes from which to choose. The options include satisfying grilled crispy rice topped with hot and spicy salmon or chopped prawn; rich salmon grenades (salmon roses filled with spicy chopped salmon and mayo, and topped with tempura and spring onion); grilled yakitori chicken; and crispy yet tender soft-shell crab with ponzu sauce.

    If you can fit in anything else, the desserts include classics like mille feuille, crème brûlée and malva pudding. Feeling stuffed to the gills, we opt for a kick of whiskey Dom Pedro to round off the meal.

    Drinks
    The reasonably priced wine list boasts some good local options with nearly all available by the glass. If you’re lucky, you’ll be offered a wine taster in the queue or at your table by an on-site wine farm rep.

    Service
    The restaurant is known not to accept reservations, but the wait is rarely long. (You can also enjoy a complimentary glass of wine while you wait.) Food is served speedily to turn over tables, and the staff are knowledgeable but appear a little rushed.

    Ambience
    With the majority of the tables located in the thoroughfare of the shopping centre, the ambience leaves a little to be desired. If you’d prefer, there is seating inside at the counters.

    And…
    There is a wine store and fish counter inside with some great take-home options.

    (June 2016)

  • Raphaella Frame-Tolmie

    Food
    Strange as it might sound, Joburgers sometimes dream of this Capetonian establishment’s 4 x 4… It’s not a large car they’re hankering for however, but one of the most popular signature dishes from the Japanese kitchen at this reputable seafood and sushi restaurant. The combination of Rainbow Reloaded (rainbow rolls with 7-spice, sesame oil and spring onions) with Creamy Rock Shrimp (spicy tuna inside a maki roll, wrapped in soy bean paper topped with rock shrimp tempura) is entirely satisfying. Besides a wide selection of sushi, there are other hot and cold Japanese dishes, including robatayaki (barbecue-style Japanese cuisine) and tempura on offer. The soft-shelled crab with ponzu dressing is particularly light, crisp and moreish. There are a few seafood pastas, and of the more traditional seafood dishes, the baby sole, when available, is delicate and perfectly cooked. Ordering a side of grilled calamari tubes to accompany the English fish and chips will go far to please a healthy appetite.

    Drinks
    The wine list is almost entirely local, featuring a good selection of favourites, many available by the glass, and most within a comfortable price range.

    Service
    It’s no surprise that there is almost always a queue to be seated (they don’t accept reservations), but it’s unusual to stand very long, and you’ll often be offered a wine tasting while you wait. Service can vary from charming to perfunctory, but staff is well informed about the menu.

    Ambiance
    The majority of the tables are located in the thoroughfare of the mall, so there’s little left to the imagination. You can also opt to sit inside at the counters overlooking the food preparation.

    And…
    If you’re more inclined to feast at home, there is a fish counter, which should be first port of call to pick up the freshest of fresh fish, as well as a wine shop, where you can enjoy a quick tasting.

    (August 2015)

  • Lentswe Bhengu

    Food 
    With a beautiful sushi bar at the centre of the restaurant and a full staff compliment of Japanese chefs, it’s no wonder that Willoughby's has a long-standing reputation for some of the best sushi in town. Sampling delights like the Rainbow Reloaded roll might convince you as well.

    The extensive menu does, however, also include non-sushi options, such as a few pastas and a nice selection of mains with seafood as the star. The Japanese Kitchen section on the menu offers some very interesting choices. A must-try in the hot part of this section is the crispy soft-shell crab – pure joy, and served with an option of different dips. On the cold section of this menu, the seared beef tataki is also highly recommended: consisting of seared, thinly sliced black-pepper fillet topped with crispy garlic and spring onion as well as a spicy garlic dressing, it’s heaven for any garlic lover and full of interesting textures.

    Portion sizes are fair, and overall you can look forward to an excellent marriage of flavours in the food.

    Drinks 
    They offer a smallish, serviceable wine list, ranging from a few easy drinkers like Fairview to a couple of excellent wines from Ataraxia. All the wines are available by the carafe, averaging R35-R63.

    Service
    A fair number of waiters are on hand to take care of patrons and to ensure that traffic flows nicely. You’ll find them well versed on the menu and able to recite specials with ease.

    Ambience 
    Although this family-friendly restaurant is located in a mall, you soon forget about this little detail, wrapped as you are in the buzz of the many satisfied customers enjoying their food.

    And…
    Note that they don’t take reservations, so if you arrive on balmy nights or summer weekends, you’ll have to fall in with the line of hopefuls snaking out the door. They do, however, do takeaways and also have a deli section with fresh fish.

    (July 2014)

  • Sushi, sushi, sushi. It’s so good you’ll forgive the mall location. Their consistency is legendary – as proven by their constant stream of diners. Order tuna sashimi salad and Rainbow Reloaded, or any sushi rolls. (EO mag 2014)
  • Food
    Some people say this is the best seafood in the city and they may be right. Certainly, the Japanese kitchen offers superb value for money with tempura dishes; fabulous salmon miso yaki, marinated and grilled with a special miso sauce; and the grilled beef fillet teriyaki. The menu is vast but all eyes are on the seafood, like homemade fishcakes; English-style fish and chips; prawn and fish curry, either Thai or Cape Malay; and seafood gumbo with chorizo sausage. Desserts include the usual suspects, but try the Italian grappa, a shot of espresso, biscotti, or a liqueur chocolate for a sophisticated ending.

    Wine
    Excellent wine list with various options on how to drink: by carafe, glass or bottle.

    Service
    Usually very good, but can slow a bit when they are really busy.

    Ambience
    Once you’ve been, you’ll know why diners stand in line in a busy shopping mall to eat here. Intimate dining is out of the question, but it’s nice and busy and very Cape Town, watching the passing parade go by while they watch you just a bit enviously.

    And...
    Do visit their tiny wine shop, either to choose wine for your meal or to take some home – at very good prices. (GL, October 2012)

User reviews

  • I have always enjoyed the 4x4 at Willoughby's even before it became the 4 x 4. I even disregarded the impersonal ambiance of a large shopping mall to enjoy some tasty sushi but this past Friday experience was outrageous! A live mouse dropped, from the rafters above, onto our table of food. My neighbor picked the mouse up by its tail and squished it in his paper napkin. He then called the waiter over and handed him the mouse. The waiter was nonchalant and joined the manager's ridiculous comment of "what do you expect being next to the sea?" Really? I have been going to Willoughby's for years and sadly their food and ambiance have gone down hill. The least they could have done is apologize and shown some sort of concern.
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  • Fish is just amazing Service could be sometimes better, but they usually are good.
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  • Arrived here at 3:30pm there was no one to seat us so we sat at one of the many open booths however after being ignored for 10 minutes the very rude manager said that table was for 5 people and he had no open tables for 2 people. Eaten here many times love the food but won't eat here again and deal with an attitude like that
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  • They've recently renovated the one section of the restaurant to include cute little couched booths. We got seated here which was great. I ordered my standard meal (the 4x4) and must admit that it was amazing as always.

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  • This place offers some of the best sushi I've tried. Very fresh fish; their rice is certainly above average and portions are generous(a great fish-to-rice ratio). Considering portion size, pricing is not bad at all. My girlfriend and I are salmon rose freaks. To date, Willoughby's takes the top prize in our book. Sure there's a queue; which fortunately we had been briefed on. The wait was approximately 20min. Staff attending to the queue were very attentive and the complimentary wine was welcome. Service is a bit on the slow side but the waiter was very knowledgeable. This is a really busy place so we didn't mind the slow service. Willoughby's is certainly an example that great food requires patience and a little more money. But no doubt we shall be back!
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  • Worst service ever! This is absurd! And the food is not worth the que... The only reason I ever come here is my step-father who insists on coming here...
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  • First ever visit to Willoughby & Co for lunch yesterday. It was full to the brim, but staff were patient with us and got us seated quickly. We ordered several items from the menu and it took a while longer than expected to come. However, when it finally arrived, I was in heaven. My husbands sushi was not the best he's had. He had ordered the Tempura Prawn Roll which was dry and tasteless. We only realised afterwards that it stated on menu that it would come with a tempura sauce (which was absent from dish). Fortunately, everything else we ordered, was absolutely delicious. We'll be back.... Let's hope that it's yet another fantastic experience!
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  • So disappointed today.... Firstly by mediocre service (bordering on poor) and then by my food and to round off the experience, by my Irish coffee - 3/4 of a glass and with the cream mixed into the coffee. I have always enjoyed the sushi at Willoughby's but thought I'd try something different today.....their ceviche. Well I guess I should have known when I was told that they did have line fish after all after first being told (after I'd made my choice) that the didn't that what I was going to get was not ceviche at all but rather raw fish dressed with sadly tasteless dressing with sesame seeds! Who puts sesame seeds in ceviche!! Ceviche is a dish made from fresh raw fish CURED or MARINATED in citrus juices, such as lemon or lime, and SPICED with ají or chili peppers. Additional seasonings, such as chopped onions, salt, and cilantro, may also be added. It's a wonderfully tasty dish which improves as it marinates over a period of days, and it's really not difficult to prepare. What I got was not marinated or cured at all and had no taste of lemon or lime and only 3 slices of mild chili - I just couldn't finish it it was so insipid. Please rather call the dish a salad of raw fish with a sesame seed dressing and a whole bunch of sweet peppers and carrots and cucumber....at least people will know what they're getting and there may well be someone out there that would enjoy that combo. Really not sure that it's worth going back considering how much the prices have increased and how far their standards appear to have dropped. I will add that my friend's sushi was good, as was her chocolate brownie, but she was the first one to comment on how "sad" my Irish looked, and took one look at my ceviche and agreed that it wasn't......
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  • Willoughby's is an institution in the V&A Waterfront. The queues to get inside this restaurant in the evening are astounding! We ventured there three weeks ago to see what they must be doing right! Food:To start we ordered a tempura platter. It had tempura battered peppers, sweet potato, white fish, prawns, scallops and baby marrows. It was the best tempura batter I have eaten thus far. It was even better than the batter they use at Nobu! Really delicious!For mains we ordered the sashimi platter, which was very generous. It had 3 thick pieces of salmon, tuna and white fish each respectively. They were very fresh. The white fish they used wasn't to everybody's taste but the salmon and tuna were gobbled up!The salmon roses looked beautiful. Willoughby's makes them with avo rolled with the rice, which always looks more appealing to the eyes. They are rather pricey though at only two per portion for R45.I ordered the butternut gnocchi tossed in basil pesto. This was unfortunately quite a let down. The gnocchi was quite hard and not as soft as it should be. This dish lacked seasoning. There was not enough basil pesto sauce and thus the dish was very dry. The parmesan shavings tasted nice but there was not enough of them. I would not eat this again. If you are looking for butternut gnocchi, go to The Backyard Grill in Sea Point, theirs is phenomenal. For dessert, as per the very helpful managers recommendation I ordered the Malva pudding. The actual pudding was delicious and the syrup had soaked through nicely. Unfortunately the Custard it was served with had a bit of a flour after taste and It really lacked the vanilla flavour. I thought a restaurant of their standard would have used real vanilla pods, but no such luck.My Fiance ordered the Milk tart for dessert which was really delicious. We will definitely go back for that. Service:Our waitron was good, but not amazing. The restaurant was full for the Saturday lunch service so he did have a full section, but with the waterfront 'priced' menu you do have expectations of excellent service. Luckily the managers were also on hand to tend to any other requests/needs we had. Overall, we will definitely be back. The menu has such a wide variety, and it seems like there is something for everyone. They are quite pricey but that is to be expected in this area, and it is actually quite good value for money. Generally the quality of the food (beside the gnocchi) is very good. I hope the next time I visit they will be using real vanilla pods in their custard!
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  • We used to enjoy going to Willoughby's, but sadly after tonight we will not be back. The beer was warm and the cappuccino was cold, but we didn't complain. However, when they brought our mains, my partner's chips were not properly cooked and so he complained. They took his meal away, and I ate mine on my own. His replacement meal only arrived after I had finished mine. However, he noticed that it was not a replacement meal, they had merely warmed up the piece of fish he'd started eating earlier and replaced the chips (we think). So he complained again and demanded to see the manager. The manager was not interested in anything he had to say and proclaimed loudly that there was nothing wrong with the meal and that he would be very happy to eat it. We were shocked at his response. My partner then said he no longer wanted the meal and the manager snatched it away. We said we would be leaving and the waitress brought the bill, at which point we had had enough and decided we weren't paying for the cold cappuccino either. Still dumbfounded at the way our dining experience had rapidly deteriorated, we once again called the manager over, thinking that we may at the very least get an apology. All we got was the manager implying that we were trying to get away without paying. What an insult!. We won't be back and I suggest you pick a different restaurant if you want to enjoy a pleasant evening out.
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  • My husband and I have been regular Friday evening loyal customers for the past 10 or so years. As sushi lovers Willoughbys has been our choice restaurant since the quality has outweighed the premium price over over establishments. Over the past months however we have noticed a drop in standard to the point where we now question going back. Despite considerably higher prices there is a noticeable skimping on the size of tuna and salmon fillings in rolls, the rock shrimps have shrunk and to crown it all genuine salmon fish roe has been substituted with an artificial variety which for us was the last straw and 'a bridge too far'
    Sorry Willoughbys but you have blown it as far as we are concerned
    What a shame.
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  • I really expected the restaurant to be good, as its always full. I was very disappointed in the service and quality of the food.

    I had the paella and the rice tasted like it was reheated in a microwave. The service was also slow with everybody around us complaining as well. My food arrived 10 minutes after my wife's.

    When I complained the manager he immediately became defensive. Long stories about two kitchens and it being busy. That is when I knew i would never return, as they aren't interested in feedback from their clients.

    Cape Town punishes bad restaurants, so they better improve quickly or they won't survive.

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  • Unfortunately the food at Willoughby's no longer reflects the high standards of the distant past. my husband and I dined there again this evening and were extremely disappointed with the poor quality of the food. This is the second consecutive time that the food has fallen short and we will not return. Is there actually a qualified chef in the kitchen...I wonder?
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  • Yesterday was the second time I got a runny tummy from eating here. Although the food is tasty the hygiene is poor. Staff don't wash their hands after they use the toilet. Sies!
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  • Also note that Willoughby's does NOT pay their staff salaries in time .... this is very concerning and unlawful and should be followed - I am ashamed of being a SA business man being aware of this behaviour
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  • We had planned to have lunch on Saturday to Willoughby & Co and after checking out their opening times (11:30 as advertised), arrived promptly at that time. The waiters ignored us standing and upon being asked if we should seat ourselves proceeded to yell over the waiter stand that they were still closed and only open at 12:00. We did inform them that websites indicated 11:30 and that they should ensure everything is updated, to which they shrugged and said "Yes, I guess so".
    Needless to say we did not wait the extra 30 minutes, but proceeded to walk in the other direction to Balducci's Royal Cape Sushi Bar, and have an amazing lunch (generous portions), excellent service and being willing to serve us at 11:35!!!
    Will NEVER go back to Willoughby & Co but can't wait for my next lunch at Balducci!
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  • I was recently made aware that the Kikkoman soya sauce contained alcohol.I have switched brands and use the all joy soya sauce now. i often eat at Willoughbys and informed the staff about this, on that occasion i had brought my own along. the next time i went i asked if they would consider keeping soya sauce with no alchohol and i was told that they were very busy and could not cater for individual needs. The next week I ate at Beluga and when I asked if they had an alternative soya sauce available, it was on the table in under 2 minutes.Enough said. I now eat at Beluga.
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  • Today I went to Willoughby & Co for sushi and I have never received such bad service in my life. I am on a student budget and going to Willoughby's is a real treat because the sushi is above average price but it is worth it. The food was great but I have never received such bad service in my life. The restaurant was not extremely busy. The waiter, Andries, acted like he was doing us a favour and he did not ask if we would perhaps like another drink or how our food was. When the bill came, we still gave him more than 10% tip, even though he didn't deserve R5 for his service. I, like many would kill to have a job at Willoughby's and maybe you should employ staff with a better attitude and maybe who would like to consider putting a smile when serving customers.

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  • Excellent food and wine and good service. Went two nights in a row on holiday! Great experience both times.

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  • What a pathetic place. They have become too complaicent. When my son's food had not arrived well after the rest of us had finished their excuse was that the waiter forgot about him. No apology, nothing. We are simply fools to be continuosly supporting a restaurant like this that just sticks chairs in the middle of a busy thorough fair when there are better restaurants at better prices whith a better ambience and friendlier staff.

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  • So the location is nothing to write home about but seriously I have never had anything other than an excellent meal here. The food is super fresh, incredibly tasty, best best sushi ever and incredible seafood, prepared simply yet delicious. Super efficient service. If I lived in Cape Town, I would probably eat there every second day! A little pricey but worth every cent.

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  • My husband and I love the sushi at Willoughby's and that's where the love affair ends... Rude management, greedy owners, uncomfortable cheap seating and ridiculous noise levels with zero ambience. We dined at Willoughby's a few weeks ago and to accompany our sushi I ordered a glass of MCC at R45! Very expensive! On arrival, I took a few sips to find it completely flat with no bubbles. It tasted like wine, it was that flat! I called our waiter who then proceeded to inform the manager. This seemed to take forever and I had almost completed my meal when the manager, Clint with the ponytail and beard, came over and told me he won't be replacing it as I had taken a sip! Clearly I had as how else would I have known it was flat! He told me this was first and foremost a business. So bascially screw the customer, it's all about the profit! Shocking, shocking, shocking! You can never reach the owners, they are phantoms and no one addresses the problems effectively. I've dined at many restaurants where I am treated with the utmost respect and if I'm unhappy with a meal, the owner/management bend over backwards to rectify the problem . This restaurant has a serious attitude problem. Lastly, they refused to offer me low sodium soya sauce as they just don't serve it.... I wont' be back. Cape Town has incredible sushi restaurants with great management and customer satisfaction as the priority.

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  • Love it here, probably the best sushi in town and I can eat, breathe and drink sushi.

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  • The sushi competition in Cape Town is fierce. There is a lot of good raw fish and rice out there. But it doesn't get better than this! Willoughby's is absolutely top notch. And so are all the Japanese inspired dishes. Inventive, fresh, tasty, and beautifully presented. One of us is completely in to sole - and he thinks the sole here is the best in town, without any doubt. And he has tried out quite a few places. The bar is actually the best place to sit - if your are one or two persons. Don't miss the "walking around" wine tasting.

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  • If you are an old age pensioner tourist I would steer clear of this restaurant as they will call the police if you send a meal back because it was cold and object to being charged for it.

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  • No matter what opinion people have about the best sushi place in Cape Town (and for some reason people always have strong feelings about this) - Willoughbys in V&A still has a lead. The restaurant is a modern classic. Situated inside the mall, it might not look like much, at a first glance, but it is. Super fresh sashimi, sushi and other Japanese seafood dishes. Also a range of inventive and exciting sushi variations. Especially the sashimi is so much better than all other restaurants - generous pieces, fantastic texture and taste. The mixed sushi/sashimi platters are excellent if you cant choose among all that is offered. The rainbow reloaded is a fantastic sushi, try it! The menu also includes other seafood dishes if you dont feel like a sushi style meal. But do try the different Japanese salads, soups, tartares - its like something you can experience in Tokyo! Next door is a well sorted wine shop with top notch service. If you are lucky there will also be a walking wine tasting in the restaurant! If this is not enough, you can by fresh fish, delicatessen and other goodies from the shop inside. This place is a true treat. If you have to wait in line for a table, try to find a free chair in the bar, even better.
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  • If you havent tried the tuna roses, you havent lived.
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  • Tastiest sushi I have ever had! The 4-by-4 and spider rolls wont disappoint.
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  • What an amazing restaurant. The very best sea food Ive tasted anywhere in the world. Beautiful restaurant, beautiful food and beautiful people. Gutted I live in England!!
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  • I dont know a place that makes better sushi, unbelievable, they know how to cut and roll. Freshness is amazing of the sushi. fast and friendly service! Im a regular here, its unbeatable as far as sushi goes.
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  • I have yet to find better sushi. This place has got the freshest fish, and they know exactly how to cut and roll their sushi and one can really feel like you want to just pause a little with every bite you take. Wine selection is also good. We have sushi often and have been to a lot of places all over the Western Cape. You will struggle to get better sushi.
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  • Could it be that a new series of Candid Camera is being filmed at Willoughbys? Picture this. You arrive at a sushi restaurant, and after a while a waiter asks what you want to drink. So you order the chardonnay and a bottle of sparkling, look at the menu and wait.The waiter reappears, and say jush to let ya know, we have no sah mon. Now, I dont know about you, but if you go to Kentucky, you can reasonably expect there to be some chicken. You go to Fruit and Veg city, and expect to get some, uh, fruit and veg. You get the picture? If you find no nuts in your slab of Cadburys assorted nuts, I know where they are. They are now working at Willoughbies.We left.What the f%^&.
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  • I had frequented Willoughbys a couple of times and, until now, had held it in the highest esteem. My only issue with the food is that there seems to be no education of what type of noodle is to be used in Japanese cooking. In short, I was made to pay 50% for a meal I did not order.I asked for a ramen noodle in my yakisoba dish and I received a thick, soggy noodle, much like that of Chinese stir fries. In addition to this, the yaki soba tasted nothing like yakisoba, but instead tasted just like a Chinese stir fry. I had told the waitress about my issue, and my reply from the manager, who did not bother to explain or apologise, gave me a 50% discount for a meal I didnt want- granted I ate one yaki tori kebab and tried the noodles. This fact of unexplained false advertising alone is the reason why I will not return to Willoughbys. Willoughbys has excellent Asian starters and Western mains and their tempura is exquisite; however, I can not honestly recommend it to anyone looking for authentic Japanese mains when they could get a meal at a far cheaper price at any Chinese restaurant.
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  • Hmm... last night I took my VIP guests to Willoughby for the best sushi in town. They had been asking about it for days and we chose NYs day and their last night in CT for the occasion. Ive never had anything but good food there, but last night was disappointing at best. The service was scrappy, not because the waiter was bad, but because he was SO busy. The food was delivered to the table in fits and starts and we took turns watching each other eat. The rice was bland and overcooked, a sure-fire way to spoil good sushi. Sure the restaurant was busy, but when Im paying the same price as I do on a quiet night, its not unreasonable to expect the same quality of food. We were happy to wait a little longer for good sushi. What a pity, guys.. It wont stop me from coming back again and again, but Ill think twice about it over the holidays.
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  • Been a regular here now for a couple of years. Without doubt the best and creative sushi you can have. Tuna sashimi is always the freshest and best cuts. Do yourself a favour and splash out on the tiger giant prawns done portugeuse style - without doubt, these prawns are the best prawns you will ever taste in your life, they do them on the coals to bring the best out. I need 3 of these a week to have meaning in life. Overall the food is first class, only downside as mentioned is that in peak hours service gets a bit frayed and of course it hasnt got a sea or waterfront view/ambience.
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  • We had lunch today at Willoughbys following recommendations by friends and reading about them in various food guides. We were there by noon on Monday. The place was hardly full, but quickly started filling up. Our service was excellent and the food (traditional fish and chips, plus mussels and chips) was perfect. I could not criticise anything. Chips were the best Ive eaten in SA.250ml carafes of wine very good idea and well priced. Looking forward to trying out the sushi next time.
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  • My wife and I have been fairly regular patrons over the years. However, my experience last Saturday was disappointing. I ordered the kingklip and calamari combo with specific request that it not be served in a pan. Meal arrived in a pan! Also, there was far too much starch, which effectively covered the kingklip, amounting to a very poor presentation of food.Whilst acknowledging that it is a very busy restaurant, the level of service I feel is not up to standard for such a high-profile eatery.
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  • Weve been eating at Willoughby for years, and experienced the worse service ever today. 30 minutes after ordering I gave the waitress an ultimatum. Our food in 2 minutes, or we leave. 2 minutes later I told the manager the same, and his attitude was blase - said the waitress should have told us there is a 25 minute wait, since two chefs did not turn up. Then all of a sudden the food arrived. We were not charged for some items, and did not bother to correct their mistake - did not wait longer for a corrected version of the bill ;-)
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  • After reading the other reviews on this restaurant, I was very disappointed when I went there. I had to queue for 25 minutes to get a table. There is no atmosphere as you are seated in the mall walkway. The service was shocking and the food was at best average. I dont know what all the fuss is about the place?
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  • When sushi is mentioned in Cape Town, Willoughbys should be your 1st option. Wether youre there for a business meeting, with friends or on a date, you cant go wrong. Remember to savour it. Favorite dish is Sashimi Tuna, but willing to try everything.Just thinking of it makes me want more.
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  • Has the best seafood.
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  • Wiloughbys is a Cape Town institution and its easy to see why. While the service can get a tad frayed during busy periods (like most of the time) the food always makes up for it - in bucket loads. Over almost a decade Ive been a regular here and Ive never had an experience that has left me in doubt of my love for their food. This is unquestionably where the best sushi in Cape Town is found, and where the freshest and most tasty fish is served. With a serious wine-list peppered with playful options that change as the times do, youre never left bored or at a loss. Ill see you there.
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  • Willoughby is one of our favourite restaurants. Best sushi in town! Delicious cajun calamari & chips. We left South Africa for a year to live in Italy and are very happy to be back and enjoy good food!
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  • Fantastic!The new and improved Willoughby gets the thumbs up. Thank you for the best sushi in town.
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Facilities

  • Accepts credit cards
  • Child friendly
  • Dinner
  • Eat Out reviewed
  • Food
  • Licensed
  • Lunch
  • Parking
  • Takeaways
  • Vegetarian
  • Wheelchair

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