Bellagio is a Mediterranean restaurant in Illovo who has won the American Express Fine Dining award from 2008 to 2016.
Have been a patron at Bellagio restaurant Illovo with my family and associates for more than 10 years. Until April 2021 had always enjoyed going there not just for the food but the sense of privacy and safety given the location. However, after being assaulted by patrons at the restaurant I realize that I am not safe there afterall and the management have failed to provide a safe environment. Moreover despite my requests I have received zero assistance from the management with the on going criminal investigation.
Bellagio Illovo is definitely one of Johannesburg’s hidden gems ! Love the decor , flowers and ambience and the food and service is exceptional! Complimentary bread baskets and zucchini fritti - which is rare these days ! On our last visit we had the salmon ceviche, the soufflé and shared the seafood risotto . All perfect! Understated elegance and unobtrusive staff. Great wine list !
I have been going to Bellagios for many years, ever since its Blu Bird days when it was excellent, but sadly to say every time I go now it seems to have deteriorated a little bit more. I went with my extended family on Friday night and it truly was a horrible experience: poor, unattentive service; dirty beer on tap full which couldn't be resolved for some reason; and less than mediocre food (my pasta tasted like it had been store-bought frozen). Although the bread, as ever, was excellent. Not enough to change my mind though: I won't be back.....
I have followed the to ladies from Hyde Park to Bluebird to Illovo and have always enjoyed what was on offer.
Sadly, the attention to detail was lacking and it seemed as if the well trained and experienced staff were just a bit lax when either of the ladies not present.
so much so, my guest had to return the salmon and ginger dish - that he loved and 'ordered' when we decided where to go for lunch!
Since then, my wife was not very happy with her Risotto and I was less than impressed with the prawn starter.
Not one to make a fuss in a crowded place, I invited the head waiter outside and mentioned this to him.
Been back last week - no great improvement!
I know life - and restaurants - go through cycles - - I will wait for the "up" cycle before I return.
This restaurant had managed over the years to be my favorite until today. I have just written a hellopeter report as well. Came here alone for lunch and the waiters made me feel unwelcome and out of place. It took three waiters a raised voice before I could be assisted. I can eat at so many other good jhb restaurants this disregard for client's needs will not be happening to me again (at least not from bellagio)