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Capsicum Restaurant at the Britannia Hotel

6 Reviews
Cape Malay, Indian, Middle Eastern, Seafood, South African, Vegetarian
Phone Number 0313032266 Opening Hours

Monday to Sunday 7am to 9.30pm

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Menu

Menu - Restaurant menu- updated March 2018

Details

Cost
R60 avg main meal
Food
Cape Malay, Indian, Middle Eastern, Seafood, South African, Vegetarian
Corkage
R30
Cost
R60 avg main meal
Ambience
Coffee, Groups, Local cuisine
Payment
Amex, Mastercard, Visa
Facilities
Accepts credit cards, Accommodation, Booking required, Breakfast, Child friendly, Dinner, Eat Out reviewed, Food, Functions, Hotel, Licensed, Lunch, Parking, Serves food, Smoking, Takeaways, Vegetarian, WiFi

Critic's review

  • Ambience
  • Service
  • Food

Nicola Ashe

Food
While Capsicum is open from 7am serving breakfast to hotel guests, the general public mostly come here for lunch and dinner. Light meals include toasted sandwiches, chicken livers, fish cakes and samoosas. Though crisp and tasty, the cheese and sweetcorn samoosas would benefit from a more generous filling.

Curries and roti rolls are the main focus of this menu, with a range of vegetarian and meat fillings – trotters, tripe, crab, prawn, mutton mince or chicken iterations are all available, with bunny chows and grills rounding off the selection. The butter chicken curry is on the bland side, and was served with plain stodgy white instead of basmati as described on the menu. At least the poppadoms are crispy and well spiced.

Desserts include traditional Indian soji (semolina fried in butter) and burfee ice cream, as well as chocolate brownies, malva pudding and strawberry cheesecake. Vanilla, chocolate and strawberry ice cream round off the sweet treats.

Drinks
Local wines both bottled and by the glass, cocktails, mocktails and shooters are available, as well as smoothies and fresh juices.

Ambience
Despite being located inside the Britannia Hotel, which has a long history, the main restaurant is inside a pretty nondescript room, with little décor to speak of. The same menu is served in the bar area geared for sports fans and outside beer garden.

Service
Haphazard. The table was sticky on arrival and not cleared after eating. Surrounding tables also sat uncleared for the duration on the meal.

Best for...
Takeaways.

(August 2019)

Eat Out critics dine unannounced and pay for their meals in full. Read our full editorial policy here.

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User reviews

6 Reviews
    Our experience last night (30 Jan) was absolutely shocking. The service was appalling and bordered on rude and the food average at best. The ambiance of the past has gone and the environment sterile. We won't be back and are so disappointed in our legendary Durban restaurant
    Thoroughly enjoyed the food. Excellent fish roe and prawn breyani.
    On Sunday (4 March 2018) my boyfriend, two friends and I decided to go for lunch and try out Capiscium Restaurant at the Britannia Hotel in Umgeni Road. My boyfriend and his friend chose to go to Capiscium because they wanted to have their chops chutney as it was well recommended to them. The service was less than poor as we waited for almost 45 minutes for our cool drinks to be served, however the table of 8 next to us (who arrived about 10 minutes later than us)received their orders within 10 minutes of ordering them ( from the same waitress as we had). When the food finally arrived ( about an hour later, well after the table of 8 finished their dessert) my boyfriend looked at the chops chutney and stated that it's under cooked and there was a water base at the top of the chutney (questionable if it was freshly made or reheated or just under cooked). My boyfriend tried a chop, and gave me a chop to taste. The chutney was extremely sour and had no flavor in it whatsoever. We called our waitress and told her to take it away because we refuse to pay for it because it tasted awful. When the bill arrived the chops chutney was charged to the bill so my boyfriend told them that he refuses to pay for it because he barley ate any of it and it really was not upto any restaurant standard. There was a long back and forth where the hostess came to our table and told us that she would see what they could do. 15 minutes later we received a bill and were charged R70 (half the price of the chops chutney) and their reasoning was because they serve 6 chops per serving and they will charge for the two chops which were eaten. We took the problem up with the manager who told us :1) No body else complained about the chops and that's the way they make it there and 2.) if we don't pay then our waitress would have to pay the R70. After arguing with the manager for 15 minutes we backed down, paid and left and will never return again.
    If it was not for the food, I would never return to this place, as the service is very bad.
    Most delicious meals - flavours that are tasty and leave you wanting more, absolutely loved the Chops Chutney, Fish Roe Curry, Chicken Bunnies and Mutton Bunnies, looking forward to tasting more dishes on the menu

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