The dishes at Capscium Restaurant are prepared with a host of selected spices and condiments, blended in such a way as to render it characteristically Durban. Patrons are treated to delectable dishes, from Western cuisine like grilled prawns to Eastern delights like their very special mutton curry. On the drinks side, interesting beverages for the more adventurous types are serves such as cocktails, mocktails, exotic coffees, and their self-styled Bombay crush. Huge chandeliers are carefully positioned to enhance the surrounds of broad teak skirtings, a skillfully crafted wood and glass partition and polished porcelain floors. This ambiance makes it an ideal place to enjoy a fabulous meal or an exotic coffee with some muffins.
Our experience last night (30 Jan) was absolutely shocking. The service was appalling and bordered on rude and the food average at best. The ambiance of the past has gone and the environment sterile. We won't be back and are so disappointed in our legendary Durban restaurant
Thoroughly enjoyed the food. Excellent fish roe and prawn breyani.
On Sunday (4 March 2018) my boyfriend, two friends and I decided to go for lunch and try out Capiscium Restaurant at the Britannia Hotel in Umgeni Road. My boyfriend and his friend chose to go to Capiscium because they wanted to have their chops chutney as it was well recommended to them.
The service was less than poor as we waited for almost 45 minutes for our cool drinks to be served, however the table of 8 next to us (who arrived about 10 minutes later than us)received their orders within 10 minutes of ordering them ( from the same waitress as we had).
When the food finally arrived ( about an hour later, well after the table of 8 finished their dessert) my boyfriend looked at the chops chutney and stated that it's under cooked and there was a water base at the top of the chutney (questionable if it was freshly made or reheated or just under cooked). My boyfriend tried a chop, and gave me a chop to taste. The chutney was extremely sour and had no flavor in it whatsoever. We called our waitress and told her to take it away because we refuse to pay for it because it tasted awful. When the bill arrived the chops chutney was charged to the bill so my boyfriend told them that he refuses to pay for it because he barley ate any of it and it really was not upto any restaurant standard. There was a long back and forth where the hostess came to our table and told us that she would see what they could do. 15 minutes later we received a bill and were charged R70 (half the price of the chops chutney) and their reasoning was because they serve 6 chops per serving and they will charge for the two chops which were eaten. We took the problem up with the manager who told us :1) No body else complained about the chops and that's the way they make it there and 2.) if we don't pay then our waitress would have to pay the R70. After arguing with the manager for 15 minutes we backed down, paid and left and will never return again.
If it was not for the food, I would never return to this place, as the service is very bad.
Most delicious meals - flavours that are tasty and leave you wanting more, absolutely loved the Chops Chutney, Fish Roe Curry, Chicken Bunnies and Mutton Bunnies, looking forward to tasting more dishes on the menu