For a place that serves such good food and that we have been to many times before, to have had an experience as we had last night was disgusting to say the least. The very much full of bad attitude manager on duty Raul (forgive my spelling if wrong) has tarnished the reputation of that restaurant and not one of the 20 people we had in our group will go back there or recommend la casa nostra ever again. Made a booking for 20h30 and was told by the man that took the booking we can arrive at 20h15 which is what we did . By 20h30 there was still no table available for the 17 of us that had booked . Upon speaking to the manager he had the nerve to tell us we arrived early and hence there is no table and we must wait for roughly 30 to 45 minutes for one to open . Obviously this was unacceptable and we told him it is not on . We made a booking for 20h30 and by 20h40 we still standing outside like idiots . He then has the nerve to tell us if we don't want to wait until a table opens up we can leave . As if I can at 9pm run around to find a restaurant that can accommodate 20 people . He spoilt the night for everyone in our party as well as created a lot of embarrassment for our foreign guests . And to boot when we eventually got our table the waitrons who think it unwise to write down orders managed to mess the orders up too.
My girlfriend used to come here years ago, raved about it and when we came down to the coast on holiday I decided we should come here so I could try it out and see what all the huff was about. I ordered fish of the day (kingklip), and was a bit taken aback that it cost R210 but my hopes were high. When it arrived, my disappointment was bottomless.. the piece of fish was small, it was over cooked, the batter was so lemony I'm still having nightmares about it and the overall plating of the fish and the three awful chips that passed for a side strongly resembled something one might expect from Fishaways or Ocean Basket. Overall for two of us, eating main courses only, the bill came to 400 for average at best meals that could have easily been mistaken for cheap takeaway. My girlfriend is still apologizing.
Now this is how a restaurant should be. Great ambience. Attentive service. Great quality food. I've had the pleasure of dinning with la casa nostra more than 25 times. Not one complaint. Keep it up guys. You make the rest look like amateurs. F
La Casa Nostra has now consistently been serving good authentic Italian Food for 14 years. Possibly one of the best Trattorias in the Country.