I love the food at Lai Lai Gardens but I have decided that the sheer aggrevation of the terrible service is not worth my effort. The staff stand around speaking as loudly as they possibly can, they are constantly on their phones.
I used to think that Lai Lai Gardens Monte casino was the best place to eat Chinese food until Thursday 17.2014
I have been dining at Lai Lai Gardens a lot of time before and the service and food was exhalent, (I travel all the way from the east rand), I don't know watt is going on or watt went wrong with the food and staff at Lai Lai but the service was very bad and the food was offal. I had hot and sour soup it was old preheated soup that was so slime and go-wee that it looks like it was eaten before.
The Prawn with salt and pepper was so dry you had to swallow it down with a drink. That was if you could get a waiter to serf you.
When I complaint with the manager he just set he is sorry and will tray and give better food next time , Well I don't think there will be a next time. My till slip number was NO: 0000020859. table: 010 Date: 2014.07.17 Time 19 : 03 .Sorry for the bad review but we pay allot for good food and serves, I just expect to get watt I am paying for.