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Royale Eatery & Royale Kitchen

Royale Eatery & Royale Kitchen
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Cost
R90 avg main meal
Ambience
Hip & happening
Food
Burgers, Modern, Pizzas, Vegetarian
Payment
Mastercard, Visa
500

Critic's review

Sandiso Ngubane

Food
Royale is a Long Street institution, famous for its gourmet burgers that keep customers coming back again and again. Their gourmet burger menu offers the classics, which include a cheddar cheese, feta, white cheddar, mozzarella, brie, blue cheese and swiss cheese options. The burgers are served with your choice of sweet potato fries, normal fries or salad.

Personal favourites on the Royale menu are the Burgerac – topped with white cheddar, chipotle sauce, with an onion and gherkin salsa – and the El Burro, which comes with a pure beef patty, blended with chorizo, chillies and coriander. The jalapenos, tomato salsa and guacamole add to the intense flavour.

Royale also offers chicken and fish burger options as well as vegan and vegetarian options. They also serve pizzas, and salads but it is their burgers that make them the Long Street institution that is a must for anyone who loves a good gourmet burger.

Drinks
Full bar with a great wine selection, cocktails, craft and local beers.

Service
Hip, with friendly service. Servers are very much clued up about the menu, which contains over 50 gourmet burgers. Do ask them for suggestions as there are usually great specials.

Ambience
The atmosphere is relaxed. It's usually quite busy, but nonetheless comfortable and welcoming. The booths and quirky hats that decorate the walls make for a funky vibe.

And…
Do try their excellent, super indulgent desserts menu with a variety of double-thick shakes and, if you are into chocolate, their delicious Lindt chocolate brownie with ice-cream.

(September 2016)

Eat Out reviewers dine anonymously and pay for their meals in full. Click here to read our editorial policy.

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  • Bianca Coleman

    Food
    The main focus here is burgers, although there are also pizzas and salads, and two desserts. So burgers it is. There are more than 50 options – beef, chicken, lamb, fish, pork, ostrich…and plenty of vegetarian ones too. The little menu, which is designed like an old-fashioned, hard-covered book, starts with the classics, which are topped with various cheeses, then moves on to “something a little different” and other categories. Patties are 160 g (unless you’re going large, in which case they’re 250 g), covered in basting sauce or tomato relish, and basic burgers are served with garlic aioli, lettuce, tomato, caramelised onions and gherkins. All burgers served with a choice of sweet potato fries, normal chips (or half and half) or salad, and condiments which have remained unchanged for more than a decade – ketchup, sweet chilli, and sour cream. There are too many different options to cover here but if you can imagine it between buns, you can probably get it. Royale has been going strong since 2003 and still dishes up a great burger.

    Drinks
    Lots. There are the famous double thick shakes, available in 300ml and 600ml. Try the Jack Daniel’s and peanut butter, which delivers surprising globs of salty nuttiness in random slurps, and you can really taste the Jack. There are also smoothies, juices, teas, coffees, craft beers, and a decent wine list.

    Service
    Sweet and friendly. A glass of ice water is supplied with the menu, which is a nice touch. The food comes out the kitchen super fast.

    Ambience
    Noisy in peak hours, with a great vibe. There are two levels, the Eatery on the ground floor (take a pavement table at your own risk – it is Long Street after all), and the Kitchen on the second floor, which is available for private parties and functions.

    And…
    Have a pre-meal drink upstairs at the Waiting Room, where there is a pretty fairy-lit balcony. Live music events often take place here, so make a night of it.

  • Bianca Coleman

    Food
    The main focus here is burgers, although there are also pizzas and salads, and two desserts. So burgers it is. There are more than 50 options – beef, chicken, lamb, fish, pork, ostrich…and plenty of vegetarian ones too. The little menu, which is designed like an old-fashioned, hard-covered book, starts with the classics, which are topped with various cheeses, then moves on to “something a little different” and other categories. Patties are 160 g (unless you’re going large, in which case they’re 250 g), covered in basting sauce or tomato relish, and basic burgers are served with garlic aioli, lettuce, tomato, caramelised onions and gherkins. All burgers served with a choice of sweet potato fries, normal chips (or half and half) or salad, and condiments which have remained unchanged for more than a decade – ketchup, sweet chilli, and sour cream. There are too many different options to cover here but if you can imagine it between buns, you can probably get it. Royale has been going strong since 2003 and still dishes up a great burger.

    Drinks
    Lots. There are the famous double thick shakes, available in 300ml and 600ml. Try the Jack Daniel’s and peanut butter, which delivers surprising globs of salty nuttiness in random slurps, and you can really taste the Jack. There are also smoothies, juices, teas, coffees, craft beers, and a decent wine list.

    Service
    Sweet and friendly. A glass of ice water is supplied with the menu, which is a nice touch. The food comes out the kitchen super fast.

    Ambience
    Noisy in peak hours, with a great vibe. There are two levels, the Eatery on the ground floor (take a pavement table at your own risk – it is Long Street after all), and the Kitchen on the second floor, which is available for private parties and functions.

    And…
    Have a pre-meal drink upstairs at the Waiting Room, where there is a pretty fairy-lit balcony. Live music events often take place here, so make a night of it.

    October 2015

  • Ishay Govender

    Established in 2003, this Cape Town darling has been on every local best-burger list since. With over 50 burgers, and an impressive range that also caters for vegetarians and vegans, as well as homemade relishes, pizzas and double-thick milkshakes, tables go fast at Royale.

    Wedged between bars and clubs in buzzing Long Street, this bistro-style eatery attracts a varied crowd and boasts a waiting list on most weekends – so be sure to book ahead. Whether you’re after a classic beef burger, a Thai-flavoured fish burger or a good salad, you’re covered. While the home fries are good, the sweet potato fries are even better. Whichever you choose, always keep some room for the milkshakes.

    The food:
    The menu is set out like a book, and is expressive of the care taken in making every sauce and burger from scratch. Both the Santori burger (made with pork, teriyaki, ginger, chorizo and chilli) and the Merino – a lamb burger made with roasted red pepper pesto and caramelised onions – are worth a try. The luxury Wagyu burger (a splurge) is, however, under-seasoned. Stick to the more classic varieties here. Do yourself a favour and order the wicked SOB chilli sauce on the side.

    Service:
    Service is efficient, friendly and alert. Expect warm smiles all round.

    Drinks:
    A good selection of beers, wine and cocktails are available, but it is the milkshakes that has patrons coming back for more. Go all out with the Jack Daniels version and its thick spoonfuls of peanut butter, or opt for the fresh strawberry milkshake with mint.

    Ambiance:
    The small leather banquettes and the waitress’s aprons lend a 1950’s diner feel, but the hanging plants and pistachio coloured walls adorned with local art still say “Cape Town cool”.

    And:
    The upstairs space, Royale Kitchen, is available to hire for parties.
  • Royale is an institution for a reason: burgers. The Miss Piggy (with bacon and guacamole) is notorious, but choices include giant mushrooms, veggie patties and spiced and battered chicken varieties too. Milkshakes come in flavours like peanut butter, avo and Oreo. It’s popular with the young, Long Street crowd.
  • Food
    Arguably the best burgers in Cape Town. So much effort from the kitchen goes into each individual burger it’s easy to see why Royale is always packed – and with over 50 different burgers to choose from, you are spoilt for choice.

    Wine
    Concise list of mostly everyday wines from R50 per bottle balanced out by some upscale choices; selection by the glass from R20; also good imported beer selection and killer cocktails.

    Service
    Can be aloof and careless at times but attentive and quick at others.

    Ambience
    Sexy and soulful – the downstairs eatery is always packed and walls adorned with hat collections and edgy local artwork, while the kitchen upstairs is romantic, candlelit and whimsical.

    And...
    Be sure to book ahead if you want to sit upstairs any day of the week – remember to head further up to the Waiting Room for after-burger drinks and easily the best view of Long Street from the balcony. (BS, September 2010)

User reviews

  • Their burgers are the best in town! I crave them on a weekly basis. The service here can be a bit clumsy and average at times. However the vibe keep you calm and the milkshakes won't let you hurry away. The sweet potato fries are a must.
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  • Thank you. I am full.
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  • The best burger I have had in a long time... It was a little crowed but the atmosphere was electric...Would highly recommend the burgers...
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  • Hands down the best place for burgers - and they are one of the few restaurants that acknowledge the grace and beauty of offering craft cider on their menu! As with many spots in the CBD though, don't plan to go on Sunday!
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  • Really great all round experience at Royale. Food was delicious, I had the sweet petunia burger with sweet potato chips. Really can't wait to go again!
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  • I quite liked it
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  • <p> I&#39;m a huge fan of Royale Eatery. I have taken every woman I&#39;ve ever dated there and they were all foodies and totally impressed. Milkshakes that would make any cow shy. Simple tasty food that makes you want to return. The quirky atmosphere is infectious and you can&#39;t help telling everyone about them. Service is snappy and I love the informal dresscode - makes the patron feel so special.</p>
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  • Burger was amazing! However the milkshake was the downside to my evening, had a rotten taste so yes to food, no to milkshakes.

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  • This used to be a great place to eat gourmet burgers, unfortunately the service and quality has dropped drammtically on 2 occasions in the last 2 months. Thus the price is not justifed anymore.

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  • Great service and greater food.. In fact some of the best service I've ever encounterest. Charming waitresses, and a great maitre d. Have been loads of times and taken many a friend, and we have always had a great time. Its a perfect post AVA opening eatery. The maitre d once asked a group of three of us to move to a smaller table to enable a large family occupying 2 tables to join up. We were rewarded for our move by a tequila gold each. That made two very happy tables. Focussed and interested service, and the best sweet potato chips. One of my favourite places to go in the world

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  • The food may be good but if you want to be treated like dirt this is the place to go. The smiles while she's telling you you can't sit down on an empty table 7 minutes before your reservation. Sorry but most impolite and unfriendliest service I've seen in Cape Town. And I live here. You want to have a great meal and great service I recommend "Beleza". Cheers.

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  • Took the husband here for burgers (he has notoriously high standards for a patty on a bun). Found the burgers excellent and loved all the different combinations. Tip, don't order fries, the burgers will fill the gap. Promise. You won't be hungry. Nice, cosy atmosphere.

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  • Visited the restaurant after 9pm on Tuesday evening with four friends. Four of us had burgers and one a salad. We all found the food tasty and satisfying - and excellent value for money. But why does one pay 10% for tips and then told gratuity not included? We will definitely vist again soon!

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  • The Petunia burger is the tastiest Ive had. Im afraid Im going to be stuck on it every time I go there.
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  • Best burgers in SA, hands down. My local hangout for over 5 years now and I love watching the menu grow! Service slows down slightly on Friday nights, as this place pumps like nowhere in CT - but the end result is worth the wait! PS I am in love with all of your waitresses!
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  • I have never received such awful service in my life, or maybe I should rather say I have never not received such awful service.

    We sat for 5 minutes and our order was not taken. It was finally taken and we waited for 15 or so minutes and not even our drinks were brought to us. Yet people who came after us had their drinks and menus in a jiffy.

    I have never been so disappointed in a place like this.

    You should have a minus 5 option for rating.
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  • I have never been dissapointed by the food and service here, I love, love, love the vibe! Keep up the good work.
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  • Royale has the best burgers and the service is amazingly friendly. I have eaten there about 50 times, and have on about 7 occasions had parties of up to 20 people booked into the middle floor kitchen section with no hassles and often a bottle or two of wine thrown in for free by Mamma.Just love it people, you dont get better in South Africa.
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  • Amazing restaurant with great ambience and food. The menu is extensive and interesting and the staff are beautiful. The Uncle Morris was a burger to die for,it was perfectly cooked and succulent. My friend is a vegetarian and could not believe the array of choices on offer. Top marks to this wonderful eatery , long may it reign as the burger king
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  • In response to Ryno,Royale & its owners are extremely disappointed that you feel you were chased away from our eatery. The truth is, the layout of Royale, does not lend itself to putting tables together, as this would block the main passage through the restaurant. This Im afraid is the nature of having a restaurant in those old Long Street buildings. Believe me, no restaurant likes to turn away customers, but I am glad that the waitresses offered to suggest an alternative, to get you and your guests fed. I must however apologise, that the situation (why the tables could not be moved) was not explained to you properly. We will be taking the matter seriously, and hope that you do return for the meal you missed out on. If you would like to discuss the matter further, you are welcome to email me your contact details at info@royaleeatery.com
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  • I was properly disgusted with the treatment we received at this restaurant. As we were 11 people we tried to make a booking and were told that they dont take bookings (weird?) and we can just pitch up. When we got there, there were no table seating 11 people thus we asked if they could move some tables together and were told a blatant no. they dont move the tables. This lead to us looking for a different place to eat in the near vicinity but was strange was that the girl that took the drinks of first few to arrive was advocating us rather finding another place that can seat us. In my opinion if I found out that my staff just chased away 11 patrons because they wont move tables I would seriously rethink my policies. Needless to say Long Street Cafe was more than willing to help us out, with good service and just as good burgers...
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  • I was properly disgusted with the treatment we received at this restaurant. As we were 11 people we tried to make a booking and were told that they dont take bookings (weird?) and we can just pitch up. When we got there, there were no table seating 11 people thus we asked if they could move some tables together and were told a blatant no. they dont move the tables. This lead to us looking for a different place to eat in the near vicinity but was strange was that the girl that took the drinks of first few to arrive was advocating us rather finding another place that can seat us. In my opinion if I found out that my staff just chased away 11 patrons because they wont move tables I would seriously rethink my policies. Needless to say Long Street Cafe was more than willing to help us out, with good service and just as good burgers...
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  • I was properly disgusted with the treatment we received at this restaurant. As we were 11 people we tried to make a booking and were told that they dont take bookings (weird?) and we can just pitch up. When we got there, there were no table seating 11 people thus we asked if they could move some tables together and were told a blatant no. they dont move the tables. This lead to us looking for a different place to eat in the near vicinity but was strange was that the girl that took the drinks of first few to arrive was advocating us rather finding another place that can seat us. In my opinion if I found out that my staff just chased away 11 patrons because they wont move tables I would seriously rethink my policies. Needless to say Long Street Cafe was more than willing to help us out, with good service and just as good burgers...
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  • I only stayed in CT from September 08 until end of January 09, but I got addicted to your avo-mint shake! I miss this shake so much and I think I will come back to CT only to have one more avo-mint shake. Thanks so much for holding back avos for me in January!
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  • I had the best seared tuna and chick pea salad here. It made my very short stay in CT. Seriously. It was that good.
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  • FANTASTIC FANTASTIC !This cute & comfy diner has about 30 inventive burgers on their menu, as well as a huge list of mouth-watering milkshakes. I had the home made beef and chorizo blended burger, and it was awesome! sweet potato fries and a chocolate mint shke to end it all off.. You could have rolled me out of there..One thing, It was ridiculously full- so I suggest getting there early on the weekend. Well done Royale, well done Cape Town. Will be back next year!!
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  • I had a rib eye prego, which all I could taste when I eated was the bread. The pieces of meat were flattened and dry. My partner had a ceasar salad that consisted of the ends of lettuce leaves, a few croutons and a dressing. There was no bacon, or maybe chicken. No parmesan nothing. Nice location , trendy people but for me the food leaves much to be desired.
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  • I was charged R9 for a condiment of chilli sauce. Is that f... crazy or what. Catch a wake up
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  • After hearing lots and lots of good feedback about the Royale Eatery on Long Street, I decided that it was only time (after 6years of staying in Cape Town), that I try it myself and include it in my burger competition which I started about a month ago. Being a person who ABSOLUTELY LOVES TO EAT and enjoys trying out new foods and restaurants, I went down on a sunny Saturday afternoon, sat at a table right by the door where I could see the comings-and-goings of long street and where I could feel the cool breeze. I ordered a extra large chocolated milkshake (600ml) and one of the most delicious burgers Ive ever tasted!!! The burger was cooked to perfection and the choice of wedges, normal chips and sweet potato chips was really a change from the regular burger meals that Ive had. The relaxed atmosphere of the restaurant as well as the friendly waiters really added to the overall experience. All in all, ROYALE EATERY is DEFINITELY number one on the burger list. So far, I have 6 restaurants in the competition and intend to visit a whole lot more, however, I am almost 100% sure that nothing will compare to my OUT OF THIS WORLD experience on Long Street!!!! ,-)
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Facilities

  • Accepts credit cards
  • Child friendly
  • Dinner
  • Eat Out reviewed
  • Food
  • Licensed
  • Lunch
  • Parking
  • Serves food
  • Takeaways
  • Vegetarian

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