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Visited Clementines Tuesday evening the 9th of July 2013 - Excited to experience the hospitality and food of the restaurant and my daughters and me were totally disappointed... The service was extremely poor and we felt like intruders when sitting there. We had to call the waiter for assitance the whole time. I had the duck dish which would have been delicious if it was not over-cooked with the overcooked potatoes and filo vegetables... the floor manager sat chatting with guests as if she did not care about the customers.... at 20,30 new customers arrived and they were sent away because the kitchen have closed! It was rude sending the customers away... Clementines has a lovely menu, but unfortunately the service was so poor that our whole evening was spoilt by a cold unfriendly atmosphere!
My husband and I had dinner at Clementines last evening and it was superb. Thanks to Shelley for making space for us in an otherwise packed restaurant. We shall definitely be back. PS, to anyone visiting Clarens - make sure you book well in advance otherwise you will be disappointed! All the restaurants were fully booked the whole long weekend!