Really nice place to get a quick and healthy meal that taste good at the same time. Rare to find a decent health focused fast food outlet. Often order from Mr D and is always fresh. Recommend if you struggle to find a healthy and tasty alternative to the usual fast food available.
I went to Ono Eatery yesterday and I was so keen based on the reviews, the look and feel of the establishment and the awesome social media pics. The food did not disappoint - it was so delicious. We had two smoothie bowls and americanos.
The service however, especially for a new'ish establishment, was shocking to say the least. We were not greeted when we came in and we were ignored the whole time as if it was an inconvenience that we were there.
We were the only customers in the store the entire time that we sat down yet we got our coffee in takeaway cups which we brought to our own table, we had to request and fetch the milk ourselves and then we had to fetch our smoothie bowls too. It's a sit-down restaurant no?
The two staff members spent much of their time in the kitchen seemingly bickering with kitchen staff, or I am not sure what was going on - it was noisy.
The food is fantastic but the service has left a bitter taste in my mouth. Would only suggest ordering via UberEats if you're keen for their scrumptious food.
I had been eyeing out Ono Eatery for a while and very eager to try it. Very nice decor and fresh ingredients with tasty food (albeit over priced). Was dissapointed by the service however. The man, appearing to be the manager, was highly stressed and openly rude to staff (one of my worst things - managers confronting their staff disrespectfully and in front of customers). After breaking a bowl he also swore very loudly. Not sure I’ll be going back any time soon.
I was thoroughly impressed with the friendly and helpful staff and the absolutely delicious food. The ingredients are fresh and absolutely divine.
The decor is beautiful and gives a great ambience.