A very disappointing Valentine's dinner. The music was ok but too loud. The service was reasonable. My guest and I ordered sirloin steak it was cold and tough. We had both ordered it to be cooked medium, mine was rare. The next one was also cold and blue. The third was half the size but not quite so tough. My guest took hers home for the dog! This restaurant does not seem to be able to keep up a reasonable standard.
Very good exotic meats - more especially the Springbok.
I wouldn't normally write about a hamburger but, this bacon and avocado burger was that good. Simply excellent - homemade bun, homemade patty, half an avo, two slices of bacon, crispy lettuce. Well done Pastis! Compliments to the chef.
I do not ordinarily do reviews online, but following our dinner at the Pastis Brasserie in Constantia for dinner on Old Year's Eve. The service and entire experience was SHOCKING! Our waiter was not trained at all (not his fault), and together with the Manager's lack of attention to detail, we actually found a restaurant in Cape Town that is so below standard! I cannot believe that Pastis Brasserie has ever had any good ratings.
a) The waiter immediately wanted to take our order before we had the opportunity to look at the menu;
b) We placed the order for a soft drink, a bottle of wine and a bottle of water, but I had to ask 3 times for the water and after a long wait it was provided
c) The red wine (very pricey) was far too chilled – the glasses were not spotlessly clean and I used my serviette to wipe my glass before using it;
d) My husbands' oyster starter was placed on the table before him without a single word from the waiter, and after having to wait for over 10 minutes for my prawn starter, I approached the Manager who didn't seem to bothered about my annoyance with the situation. His solution was to assign another waiter to our table;
e) The same waiter arrived to deliver our main course which was placed very clumsily before us, less the additional fries we ordered with our meal. We had to wait for another 10 minutes and two prompts before we received a plate of fries that were so unappetising and clearly been fried in old oil;
f) The plates that we were served on were old and grubby;
g) My starter arrived less the avocado mousse which was simply substituted by rocket – 3 crumbed prawns on a bed of rocket at a price which was absolute daylight robbery.
I am a very patient person, but our experience was absolutely awful and I find it shocking that on ONE "date night" with my husband, so many things can go wrong without a trace of care or consideration from the Management or staff of the establishment. We are regular diners and love going to all the amazing restaurants in Cape Town. However, will never return to Pastis Brassiere and I will never recommend the place to anyone. It was an insult being disregarded in a restaurant that we were looking forward to dining at (I was terribly excited about seeing out the old year at a restaurant with a supposedly "French Flair". We did not make a huge scene as I am sure others may have – we were simply trying to see out another lovely year on a good and happy note, but we could not wait to get up and leave.
Food was good. The atmosphere wasn't catered for 20-somethings...more like 50-80s. I had a great glass of wine.