Venues

Quay Four (V&A Waterfront)

Quay Four (V&A Waterfront)
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Cost
R100+ avg main meal
Ambience
Comfy & casual
Food
Pub fare, Seafood, South African
Payment
Amex, Mastercard, Visa

Critic's review

Horst Frehse

A great location within the harbour at the V&A Waterfront. A good outdoor dining option in summer (or when the weather’s good). The freshly shucked oysters, fresh crayfish, seafood platter and pan of king prawns are excellent.
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User reviews

  • Very disappointing experience! Waited over an hour and the food was dried out and bad tasting.
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  • What a shocking experience.i went there yesterday with my wife. When we arrived at the door we asked for an outside table. We were told that they were full. From where we were standing we could see vacant tables. We asked if we could have a look inside and walked directly and sat at a vacant table. After having had a drink and lunch, we called for the bill. We tendered an old ZAR 200 note. The waiter took th cash and later returned to tell us that the manager would not accept the note. We called the manager over and he was insistent that they would not accept the note. We told him we had got the note from FNB so h nice there could be no reason why they should not accept it. After much arguing we then called over the general manager. He was no better and if fact insinuated that I was a liar. I had told them that the ZAR 200 note that I had tendered was the only money I had with me and he said "I do not believe you" I have subsequently used the old ZAR 200 note at Woolworths, Pick & Pay and builders warehouse without any problems. The rudeness and unprofessional manner in which the instance was handled Has left us with no desire to ever return to Quay four or recommend Quay four to anybody.
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  • We are from Johannesburg and visiting Cape Twon for a weekend . We had the worst experience at Quay Four last night !! We were greeted by a decent waiter who seated us and handed us over to a completely inexperienced disinterestered waiter who served us cold queen prawns that looked and tasted like shrimps ,they were accompanied by sloppy cold raw chips. After nearly dislocating my arm trying to draw the attention of this useless waiter,I finally got the manager to attend to our table who promised us he would rectify the situation immediately and so finally the slothful waiter returned with a boiling hot frying pan with sizzling frizzled up prawns and burnt chips! It was disgusting and not even worth complaining about because the apathy and the shocking service that prevails in this establishment ......is so bad As for the music ,well I can't sing and I could have done a better job. We won't be back and neither will our 100 best friends
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  • Dear Manager

    My name is Shanaaz Abrahams, myself and some friends had supper at your place. I ordered the beef and reef. When our meals arrived the T-bone steak tasted off. I informed the waiter and she asked me if I wanted it replaced and I said yes. After waiting for 40 minutes I told to rather put it in a dogie bag for me as we had to leave. Later the same night when I wanted to eat my steak it had exactly the taste as the first one. I got a second and third opinion and they too said it tasted off. I wasted my money on something I could not eat. Please advise as too what you are going to do about it and please check your other stock as someone might end up with food poisoning.

    Awaiting your speedily response.

    Regards
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  • Worst service...
    Wait 2 hours for food.
    Coffee no milk 30min later the milk comes
    Laté only 2.5 hours after ordering...
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  • The tavern is meant to be famous for its fabulous fish and chips. What a huge disappointment! We ordered 2 meals, fish and chips and also calamari and salad. The fish looked delicious but though; the batter was lovely and light, the fish was awful. It tasted soft and mushy, like fish that had been frozen for too long! The chips were not the best either. The calamari was mediocre and the salad was at least fresh, probably the best part of the meal. Quay Four Please at least use fresh fish, especially given that it's what you're "famous" for.

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  • What a horrible experience! What a waste of money! Ruined what was suppossed to be a special Mother's Day meal for me and my mom. Bad service from waiter who seemed totally disinterested, and was having a conversation with the other waiter while serving us. But most of all, the food was horrible, the worst restaurant meal I have had in years and I eat out regularly. Amount of food and quality of food did not match the prices - food was sparse on the plate but most of all tasted horrid. Seafood was definitely not fresh. Worse still, when I called the manager with regard to the food in particular the piece of supposed line fish on my plate (which resembled a small piece of dried snoek and not yellowtail) she became defensive and would not admit that there was something wrong. Eventually told her to buzz off and said we would not be returning.

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  • I live in Cape Town and ì eat out at good quality restaurants on a regular basis. Our restaurants are fantastic. Ive never eaten at Quay Four, so with my parents we decided to eat somewhere we have not tried. We wanted to sit outside to we chose the Quay Four Tavern.

    It started poorly. The sign wait to be seated meant we waited 5 minutes and then decided to find our own seat. Our waitress was efficient and attended to us frequently and amicably. We ordered fish cakes, line fish of the day, baby calamari and fish and chips.

    The food was at our table in 10 minutes. We were relieved as we were pretty hungry. My father, whos been in the restaurant trade all his life, looked dubious. The waiter handed us our plates and ì immediately felt they were filthy. It felt like the plate had been wiped down with a warm cloth so that grease and food remnants were smeared on both surfaces of the plate. I made my folks aware of it, but they were reluctant to complain. The food was warm, at best. My calamari had not been cleaned so the pen was still in the calamari as was a creamy substance that accompanied the pen. My fathers fish (fish and chips ) was oily and the fish cakes were more like fish balls were very watery inside with a very hard almost burnt crust. It was as if the fish balls were frozen and then thrown into some oil for a few minutes. My mothers fish was pretty good. I think we would have been fine if the food had been satisfactory. I spoke to the manager on duty who said he would look into it. Reassuring?!

    The tip of the iceberg came when after leaving most of my food I was drinking my grapetiser I noticed a cockroach floating in the ice.

    I did not inform my folks as they would probably have thrown up. Whilst watching them eat, I noticed other people complaining. One guy was complaining about the chewy calamari and the table next to us were talking about the tasteless fish cakes. We were seated outside, and most of the patrons were highly annoyed by the constant irritation by the seagulls. We saw no signs about not feeding the birds(as is present in other restaurants at the V&A) or any intervention by the staff to chase the birds away as they left their faeces on the chairs and tables.

    I will admit that Quay Four Tavern does not pretend to be a high end establishment, but as a highly prominent eatery in a very popular tourist destination it was a very disappointing experience. If you eat because you have to, you may not be as critical.
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  • please dont eat here
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  • Quay Four has always been a favourite amongst my group of friends and I was really shocked to find that the ambiance was rated so low? As far as Im concerned the ambiance has always been great and theres always some form of live music going on while we drink and chat away. Quay Four is a winner in my books!
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  • Awful! Where does one start? The burgers are better at Steers, the table was sticky and unwiped (grimy), the tables are so close together that it should be illegal to smoke on their deck - you get totally smoked out. There is almost no view of anything because you are all so closely packed together. Our waiter was good in terms of delivery, but the menu is unimaginative. For what it is, it is expensive. A total tourist trap. This restaurant does a great disservice to what the Waterfront is supposed to represent.
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  • Hi visited this restaurant and lovely setting and vibe. Only downfall was the cockroach I found crawling around on my table. I pointed out to the waiter and she informed the manager which I thought was professional of her. The manager apologised sincerely and gave us our drinks free. I was impressed with this but somehow felt the evening was ruined. I do wish that she had informed us about the complimentary drinks during the meal. Otherwise a restaurant with a good vibe.
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Facilities

  • Accepts credit cards
  • Alfresco
  • Child friendly
  • Dancing
  • Dress code
  • Functions
  • Licensed
  • Live entertainment
  • Parking
  • Smoking
  • Vegetarian
  • Wheelchair
  • WiFi

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