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Cafeen

5 Reviews
Bakery fare, Café fare
Phone Number 0216746209 Opening Hours

Monday to Friday 8am to 4.30pm; Saturday and Public Holidays 8am to 3pm; Sunday 9am to 2pm

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Menu

Menu - Menu not currently available

Details

Cost
R40 avg main
Food
Bakery fare, Café fare
Corkage
No BYO
Cost
R40 avg main
Ambience
Coffee, Groups, Kids
Payment
Mastercard, Visa
Facilities
Alfresco, Breakfast, Child friendly, Food, Functions, Lunch, Parking, Serves food, Smoking, Takeaways, Vegetarian, Wheelchair, WiFi

Owner's description

Cafeen is a place to chill out and blend into a relaxed atmosphere. Savour fantastic views of the mountain while enjoying our legendary coffee. Whether it be breakfast or lunch, the meals are prepared fresh every day. Cafeen offers a range of freshly baked confectioneries. For those who need to get some work done or simply touch base with friends online feel free to bring along your laptop and access the free broadband Wi-Fi inside or on the porch.

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User reviews

5 Reviews
    I wish I took photos, but I didn't think this far at the time. But, since talking to other diners of Cafeen/Park's Edge, I feel the need to warn people. I had been there several times, but only for coffee. Since having meals, and spending more time there and hearing the staff's responses to issues, I will never go there again. My biggest issue: they do not respect dietary preferences. I am vegetarian, my fellow diner has stricter dietary restrictions, but merely expected to receive a vegetarian meal. Instead she found a significantly sized piece of ham in her scrambled eggs. I would have been livid, but she handled it far more gracefully than I would have. I had to bite my tongue when they reacted so nonchalantly. Two orders came wrong, no cutlery when our breakfast arrived (eggs don't stay warm long) and service was extremely slow. The waitress confirmed that she put the order in correctly, so the kitchen was to blame. We let it go. We then ordered dessert, thinking it would make up for everything BUT the waffles came burnt (black) and doughy, the pancakes came burnt and rubbery (two people ordered waffles and two ordered pancakes ALL of them were burnt). We spoke to someone senior. The response, "That's how we always serve our waffles and pancakes" / "We go by the recipe and if that's what the recipe says then..." (Shrugs) / "we receive very little complaints." In other words, they have no intention of changing the way they serve it. Blaming the recipe is ludicrous... The restaurant controls the recipe and what it produces, the recipe doesn't control the restaurant. I've never heard such a complacent response. The response to the ham in what should have been a vegetarian meal: "we are not a halal restaurant so..." (Shrug). Fine, but I am VEGETARIAN, and I ordered similarly, so had that been in MY meal, would they say "we are not a vegetarian restaurant so..." (Shrug)? Similarly, if it was someone KOSHER would they say "we are not a kosher restaurant so..." (Shrug)? Or should I assume they're only apathetic towards halal? Either way it's still WRONG and disrespectful of people's dietary restrictions. We/People with dietary restrictions, are aware that we cannot eat everything from any restaurant's menu, so, for the sake of the people that we are dining with, we go out of our way to choose or design something around our dietary restrictions, and restaurants usually respect that... I was appalled by their response as a result. I have spoken to several people and those who have been there all complained about the service, even the regulars, who are only regulars because they live around the corner. Just because people don't complain doesn't mean there aren't complaints. The fact that there was so much wrong in one visit, I cannot see fit not to warn people considering going. The view/setting is all that I can say was good, but it really wasn't enough to make up for everything else. There are plenty of restaurants in the area. I have visited many of them and will return to all of them. This is the only one that I will never return to. Hope this helps anyone considering dining in the area
    I wish I took photos, but I didn't think this far at the time. But, since talking to other diners of Cafeen/Park's Edge, I feel the need to warn people. I had been there several times, but only for coffee. Since having meals, and spending more time there and hearing the staff's responses to issues, I will never go there again. My biggest issue: they do not respect dietary preferences. I am vegetarian, my fellow diner has stricter dietary restrictions, but merely expected to receive a vegetarian meal. Instead she found a significantly sized piece of ham in her scrambled eggs. I would have been livid, but she handled it far more gracefully than I would have. I had to bite my tongue when they reacted so nonchalantly. Two orders came wrong, no cutlery when our breakfast arrived (eggs don't stay warm long) and service was extremely slow. The waitress confirmed that she put the order in correctly, so the kitchen was to blame. We let it go. We then ordered dessert, thinking it would make up for everything BUT the waffles came burnt (black) and doughy, the pancakes came burnt and rubbery (two people ordered waffles and two ordered pancakes ALL of them were burnt). We spoke to someone senior. The response, "That's how we always serve our waffles and pancakes" / "We go by the recipe and if that's what the recipe says then..." (Shrugs) / "we receive very little complaints." In other words, they have no intention of changing the way they serve it. Blaming the recipe is ludicrous... The restaurant controls the recipe and what it produces, the recipe doesn't control the restaurant. I've never heard such a complacent response. The response to the ham in what should have been a vegetarian meal: "we are not a halal restaurant so..." (Shrug). Fine, but I am VEGETARIAN, and I ordered similarly, so had that been in MY meal, would they say "we are not a vegetarian restaurant so..." (Shrug)? Similarly, if it was someone KOSHER would they say "we are not a kosher restaurant so..." (Shrug)? Or should I assume they're only apathetic towards halal? Either way it's still WRONG and disrespectful of people's dietary restrictions. We/People with dietary restrictions, are aware that we cannot eat everything from any restaurant's menu, so, for the sake of the people that we are dining with, we go out of our way to choose or design something around our dietary restrictions, and restaurants usually respect that... I was appalled by their response as a result. I have spoken to several people and those who have been there all complained about the service, even the regulars, who are only regulars because they live around the corner. Just because people don't complain doesn't mean there aren't complaints. The fact that there was so much wrong in one visit, I cannot see fit not to warn people considering going. The view/setting is all that I can say was good, but it really wasn't enough to make up for everything else. There are plenty of restaurants in the area. I have visited many of them and will return to all of them. This is the only one that I will never return to. Hope this helps anyone considering dining in the area
    Went for breakfast at Cafeen this morning. We were greeted by a friendly staff member, but once seated, the service was very average. The food was decent. However, on weekends apparently poached eggs aren't on offer, and you can only choose from scrambled or fried, which is rather disappointing.
    I just read your review on Breakfasts in Cape Town and Cafeen is listed, well it shouldn't be, I had Eggs Benedict at that establishment and it was the worst breakfast I ever had, a half slice of ham and a microwaved egg was what I got, it was really really awful. Besides that I was five minutes late and my reservation was cancelled, it was a very stormy day and traffic was horrendous and therefore I couldn't make it in time. I will never be back. If you want great Eggs Benedict go up the road to Starlings, never disappoints.
    Lovely place to catch up with a friend or enjoy a Friday office lunch!

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