service
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The secret behind Meraki by Charlie Lakin’s triumph in service excellence
Meraki’s charm stems from a dedication to showcasing what they believe in rather than catering to ...
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Waiter confessions: 8 customer habits that grind their gears
Local waitstaff share their candid views on the aspects that irk ...
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The 2016 Eat Out John Psillos Award for Outstanding Contribution to Service
Jennifer Hugé, the winner of the inaugural Eat Out John Psillos Award for Outstanding Contribution ...
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Say what? Managing noise and music levels in restaurants
What a restaurant sounds like is a big part of its character. Kate Ferreira finds out more about ...
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The Roundhouse: winners of the Service Excellence Award
When last were you greeted at your car and escorted to the restaurant on the arm of a waiter? ...
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How to complain (nicely)
Reheated dish still frozen in the middle? Arachnid in your arrabiata? David Cope on how to ...
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At your service
Lisa van Aswegen gets the lowdown on what it takes to deliver great service from sommelier Neil ...
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Promoted Restaurants
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The President Hotel – Restaurant Group
The President Hotel has a host of dining options available under one roof. Whether you’re in the mood for a romantic dinner, casual coffee, quick lunch or hearty...
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Stefan’s at Erinvale Estate Hotel & Spa
Experience a lavish Table d’hôte menu at our latest restaurant; with flavours and inspiration from all over the world, their extremely talented Chef Stefan and...
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Yamitsuki
Founded in 2000, Yamitsuki introduced the concept of Japanese style cuisine, presented to customers via a unique conveyor belt system. The experience was fun and...
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The Manor at Nederburg
No visit to the Cape Winelands is complete without a stop-over at Nederburg’s family-friendly The Manor restaurant and wine tasting hub in Paarl. Located in the...
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Grande Roche Restaurant
Grande Roche Restaurant is a grand old lady with a fresh set of pearls and vibrant lipstick. Chef Kevin’s food style is an ever evolving feeling and depends...
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Orangerie at Le Lude
There’s something innately celebratory about visiting an estate like Le Lude that specialises in Methode Cap Classique. Naturally, this adds an extra sparkle...